Cloud 9 Infosystems

Wellness Advisor - Part Time

East Peoria, IL · Part-time

No sponsorshipDetected 7 days ago

SalesInventory ManagementCustomer SupportCollaborationProblem Solving

About the role

You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience.
Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout.
In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.

Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
Apply effective selling and cross-selling techniques to build baskets.
Perform accurate cash handling in the Company's Point of Sale system, following Standard Operating Procedures (SOPs).
Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.
Perform routine inventory counts of all products.

Must be 21 years' old or older to work at the store
Regularly required to type, sit, stand, bend, reach, push, pull, lift, carry and move about the dispensary
Must be 21 years of age or older to apply
Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.
You are energetic, possess strong interpersonal skills and work well with others.
You enjoy people!
You are resilient and agile!

High School Diploma or equivalent.
Minimum 1 year experience in customer service; retail or hospitality experience preferred.
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.

In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position.

As a Wellness Advisor, you will have:
Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
Ensure product stock is organized and meets compliance regulations.

Greet customers, ensuring a best-in-class experience.
Verify proper documentation and ID for customers.
Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
Assist in keeping the store an organized and clean environment for customers and team
Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.

The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future.

This listing is sourced directly from Cloud 9 Infosystems's careers page and normalized into a canonical job model.