Ansa
Implementation Manager
San Francisco · Mid
Sponsorship not specifiedDetected 306 days ago
Project ManagementAccount ManagementAccountingOnboardingCommunicationCollaborationProblem SolvingAdaptability
About the role
- It's time that payments work for merchants, not the other way around.
- You'll work closely with merchants ranging in size from mid-market through enterprise, and operate cross functionally across go-to-market, product, and engineering.
- With limited resources and high ambition, excellence in quality, communication, and ownership, ambition isn't optional - it's how we move forward. - Ownership - if you see it, you take it.
Nice to have
- 3-5+ years of experience in implementation, technical account management, or customer onboarding-especially in fintech, payments, or SaaS.
- A customer-first mindset, with a passion for making complex solutions feel simple and intuitive.
- Technical fluency, including experience working with APIs, SDKs, system integrations, and financial technology solutions (coding experience is not required but is a plus).
- Strong communication and problem-solving skills, with the ability to connect with clients across industries and levels of technical expertise.
- Project management experience, with the ability to juggle multiple priorities in a fast-paced environment.
- A growth mindset-you're adaptable, eager to learn, and excited about solving new challenges.
- Taking over after the sales process and sticking with the customer to ensure their success.
- Educate and empower merchants ensuring they feel confident using our tools and maximizing their value.
This listing is sourced directly from Ansa's careers page and normalized into a canonical job model.