Parkade
Growth Operations Team Sr. Manager - In-Person
Long Beach (Los Angeles Area) · Senior · Contract
Sponsorship not specifiedDetected 2 days ago
SQLOperations ManagementCustomer Success
About the role
- Growth Ops is Parkade's newest team tackling initiatives that improve customer outcomes, expand our service offerings, and facilitate strategic projects.
- The first undertaking will be to stand-up our Parkade Patroller Network (PPN), a program that facilitates enforcement at our customers' lots.
Responsibilities
- Take the reins of a program that's already generating real momentum and drive it from pilot to market.
- Build the Business
- Partner with Sales and Customer Success to define the value proposition, pricing model, and go-to-market approach.
- Create the reporting infrastructure, goal-tracking frameworks, and dashboards needed to demonstrate program performance and ROI.
- Design the Team & the Tools
- Build automations and low-code workflows to streamline the experience for partners and local contractors.
- Develop training materials, onboarding resources, and SOPs that enable new patrollers and partners to ramp fast and perform consistently.
Requirements
- 5+ years of program, implementations, or operations management experience.
- A track record of taking something from idea to MVP to a scalable service.
- Working knowledge of SQL and experience with low-code platforms (Retool, Airtable, etc.) to build dashboards and operational tools without waiting on engineering
- Experience in parking, property technology, or a related field in an operations environment
- Experience with contractor or gig-economy workforce management
Skills
- Growth Operations Senior Manager
- About Parkade
- Parkade is a B2B2C SaaS platform that modernizes private parking for apartments, mixed-use, and offices.
- This is a rare opportunity to get in on the ground floor of something big.
Company info
- You'll report directly to the VP of Operations and work cross-functionally across our internal and external stakeholders to create and launch flagship services that our customers love.
- Act as the connective tissue between third-party partners, internal stakeholders, and customers.
- Formalize initiatives into commercially viable products that are piloted, packaged, and sold to new and existing customers.
Apply directly at Parkade →Create a free account for alerts like thisView Parkade immigration profile
This listing is sourced directly from Parkade's careers page and normalized into a canonical job model.