Texashealthaction
Bilingual Patient Advocate (Spanish and English) - Virtual
Dallas, Texas, United States · Part-time
Sponsorship not specifiedDetected 8 days ago
ComplianceAccessibilityCustomer SupportHIPAAPublic HealthCommunicationProblem SolvingTime ManagementMicrosoft Office
About the role
- Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state.
- Read more about THA here: http://texashealthaction.org.
- Bilingual Patient Advocates meet one-on-one Virtually with patients, helping them understand their options for care.
Responsibilities
- Ability to perform phlebotomy, or a willingness to be trained in phlebotomy.
- Ability to work with professionals from various partners and organizations.
- Ability to successfully manage conflict and negotiate "win-win" solutions.
Requirements
- Two-year degree with licensure and/or four years of relevant work experience will be considered in lieu of a Bachelor's degree.
- Basic Life Support (BLS) certification required or must be obtained no later than two days after hire date.
- Experience - 1+ year(s) of direct experience with HIV counseling and testing and/or case management.
- Experience with LGBTQIA+ and/or other marginalized communities a strong plus.
- Additional Requirements - Bilingual (English/Spanish) Required.
- Knowledge Skills and Abilities Must have basic PC skills that include a combination of working in Microsoft Windows operating systems and Microsoft Outlook, Word, and Excel.
- Must have the ability to exercise a high degree of diplomacy and tact; excellent customer service and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.
- Must be able to work productively with other departments and employees.
- Must be able to multi-task, prioritize activities, And manage time effectively.
Compensation
- Based on the position's duties and requirements, this role has a starting hourly base of $21.70.
- The initial salary will be determined by the selected candidate's qualifications and relevant experience.
Benefits
- Education and/or Licensure - Bachelor's degree in a social science or public health discipline.
Equal opportunity
- Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer.
- We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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This listing is sourced directly from Texashealthaction's careers page and normalized into a canonical job model.