Altasciences

Altasciences

Customer Service Representative

Montreal, Quebec

Sponsorship not specifiedDetected 30 days ago
GCPPerformance ManagementCustomer SupportClinical TrialsClinical ResearchResearchCommunication

About the role

  • The Customer Service Representative will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility for clinical trial screening.
  • The Customer Service Representative will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.
  • Ensure the confidentiality of clinical trial participants and sponsors is respected.

Responsibilities

  • Maintain and advocate a high level of customer service and quality within the department.

Requirements

  • The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
  • you must be available minimum 30 hours per week

Nice to have

  • High School Diploma required
  • college degree and related work experience preferred.

Compensation

  • Annual Performance Reviews

Benefits

  • Variable and flexible schedule: you must be available minimum 30 hours per week
  • Employee Referral Bonus Program
  • Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.
  • No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe.

Company info

  • At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them.

Equal opportunity

  • equal opportunity employer committed to diversity and inclusion.
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This listing is sourced directly from Altasciences's careers page and normalized into a canonical job model.