Amaehealth

Amaehealth

Practice Operations Manager

Los Altos, CA · Full-time

Sponsorship not specified$95k-$115kDetected 19 days ago
RESTComplianceProcess ImprovementResearchLeadershipCommunicationCollaborationMentoringAdaptability

About the role

  • We are hiring a Practice Operations Manager to serve as the operational leader for our Los Altos, CA clinic.
  • A player/coach, you are equally as comfortable delegating work as you are rolling up your sleeves working with members.

Responsibilities

  • Maintain a clean, organized, and welcoming clinic space, following all brand guidelines
  • Maintain systems and documents to ensure regulatory compliance with the Joint Commission and other regulatory bodies
  • Maintain and oversee all schedules and templates to ensure consistent member experience, thoughtful and productive clinician schedules, and billing and regulatory compliance
  • Collaborate closely with Growth teams to welcome potential members into care
  • Monitor and drive Key Performance Indicators (KPIs) within the practice operations, and maintain accurate and up-to-date data sources
  • Manageable caseloads, meaningful clinical depth, and purpose-built tools designed for this population.

Requirements

  • You are adept at navigating change in a growing organization, are curious and motivated to learn new technologies, and embrace the ability to improve and streamline how work is executed in your clinic.
  • 5+ years of experience in practice leadership, with a preference for experience within complex, multi-speciality ambulatory settings

Nice to have

  • Bachelor's Degree preferred

Compensation

  • Amae Health is committed to fair and equitable compensation practices.
  • Base salary range for this role is $95,000-$115,000 per year and will be adjusted to market cost.
  • We'll share specifics during the interview process.
  • If you want to be part of creating something this hard and this important, something that has never been done, we'd like to talk.
  • We center care in all we do. Empathy is not a brand value. It's how we make clinical decisions, build products, and treat each other.
  • We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.

Benefits

  • Psychiatrists, therapists, primary care providers, dietitians, and community health workers work side-by-side and share responsibility for the same patients.
  • Continuous learning.
  • Partner with vendors and business associates including but not limited to building management, medical supply providers, cleaning services, maintenance, and regulatory visits
  • Hire, train, coach and develop employees, fostering a culture of nimble learning and continuous improvement as we expand, evolve, and implement new technologies

Company info

  • Amae Health is a Series B, venture-backed Public Benefit Corporation that delivers specialty outpatient care for people living with severe mental illness, including schizophrenia, schizoaffective disorder, bipolar I disorder, and treatment-resistant depression. We design and operate high-acuity, in-person clinics across the United States.
  • Our model integrates psychiatry, therapy, primary care, dietitians, and community health workers under one roof to deliver coordinated, longitudinal care for a population that has historically been fragmented across systems.
  • Leading health systems partner with Amae to bring this model to their communities, including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit Health. Our investors include health systems such as Cedars-Sinai and CommonSpirit Health, organizations that evaluated our model clinically and chose to back it.
  • Why We Are Different
  • Integrated care, not a referral network. Psychiatrists, therapists, primary care providers, dietitians, and community health workers work side-by-side and share responsibility for the same patients.
  • Practice at the top of your license. Manageable caseloads, meaningful clinical depth, and purpose-built tools designed for this population.
  • Continuous learning. Through our partnership with Mass General Brigham, clinicians receive ongoing training, supervision, and mentorship in evidence-based SMI care.
  • Advancing the field. Our clinicians contribute to new outcomes frameworks and research shaping the future of severe mental illness care.
  • A model built for sustainability. Team-based care, thoughtful caseloads, and strong infrastructure make this work meaningful-and sustainable over time.
  • Amae Health is a Series B, venture-backed Public Benefit Corporation that delivers specialty outpatient care for people living with severe mental illness, including schizophrenia, schizoaffective disorder, bipolar I disorder, and treatment-resistant depression.
  • We design and operate high-acuity, in-person clinics across the United States.
  • Leading health systems partner with Amae to bring this model to their communities, including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit Health.
  • Our investors include health systems such as Cedars-Sinai and CommonSpirit Health, organizations that evaluated our model clinically and chose to back it.
  • Many clinicians who join Amae have worked in PHPs, IOPs, inpatient psychiatry, or community mental health.
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This listing is sourced directly from Amaehealth's careers page and normalized into a canonical job model.