Dialpad
Partner Technical Delivery Engineer
Denver, US
Sponsorship not specified$96k-$122kDetected 8 days ago
Agentic AIProduct ManagementProduct StrategyProject ManagementLogisticsCommunicationCollaborationPublic Speaking
About the role
- This is a high-visibility, high-impact role at the intersection of technical depth and teaching.
Responsibilities
- Own end-to-end delivery of technical workshops, bootcamps, and summits across NA, EMEA, and ANZ.
- Manage marketing launch coordination and drive channel-driven attendance and registration for every event.
- Lead the Lunch & Learn roadshow series, currently active across 18 NA cities.
- Develop comprehensive lab guides with subject-matter experts across all product families.
- Set up and maintain hands-on lab environments used in live training events.
- Create and maintain technical playbooks for each product family (Connect, CX, Agentic AI, Managed Services).
- Own technical LMS content within Docebo, keeping certification material current with product releases.
- Validate new product introductions (NPI) and coordinate content updates with SE teams.
- Support the goal of 100% Strategic Partner certification by the end of Q2 FY27 and 50 Agentic-certified partners by year-end.
- 3+ years in a technical pre-sales, solutions engineering, partner enablement, or technical training role.
Nice to have
- Excellent project management skills - you can run a multi-city event calendar without dropping a ball.
Skills
- Strong hands-on experience with UCaaS, CCaaS, or cloud communications platforms - Dialpad product knowledge is a plus.
- Proven ability to teach and facilitate complex technical concepts to mixed-skill audiences.
- About Dialpad
- Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.
- Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve.
- Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
- Being a Dialer
- At Dialpad, AI isn't just a feature; it's how our teams do their best work every day.
Compensation
- Coordinate workshop staffing, instructor resources, and logistics for 20+ major events per year.
- Deliver Capstone certification grading and validation across all four CDP 2.0 tracks, plus bi-annual recertification.
- For exceptional talent based in Colorado the target base salary range for this position is posted below.
- Our salary ranges are determined by role, level, and location.
- Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
- Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Benefits
- Competitive salary, comprehensive benefits, and real opportunities for growth
- Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
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This listing is sourced directly from Dialpad's careers page and normalized into a canonical job model.