Accorhotel

Accorhotel

General Manager – Luxury Flagship Hotel

New York, NY, United States

Sponsorship not specifiedDetected 1 day ago
LeadershipCommunication

About the role

  • This is more than a General Manager role.
  • Following a landmark transformation, Sofitel New York has been reimagined as the flagship Sofitel property in North America.
  • Inspired by the shared Art Deco heritage of Paris and New York, the hotel blends timeless French sophistication with the unmistakable energy of Manhattan, creating a refined urban sanctuary in the heart of Midtown.

Responsibilities

  • Lead all aspects of the hotel's operational and commercial strategy, ensuring outstanding business performance and long-term value creation.
  • Inspire, coach and develop a passionate leadership team that embodies Sofitel's culture and the French Art de Vivre.
  • Build meaningful relationships with owners, VIP guests, key accounts, travel partners, media and local stakeholders.
  • Drive revenue growth, profitability and market positioning through strong commercial leadership and financial discipline.
  • Create an environment where Heartists® feel empowered, engaged and inspired to deliver exceptional luxury experiences every day.
  • Lead with warmth, empathy and genuine care for guests and Heartists®.
  • Build meaningful connections with the worlds of art, gastronomy, fashion and design.
  • It is the opportunity to lead one of Sofitel's most iconic hotels at the beginning of a new era-following its landmark transformation and repositioning as one of the flagship of the brand.
  • As General Manager, you will lead the next era of Sofitel New York.
  • You will lead one of Sofitel's flagship, strengthening relationships with owners, guests, luxury partners, media, cultural institutions and the local community while building an engaged, high-performing leadership team.

Nice to have

  • Proven success as a General Manager within the luxury hotel segment.
  • Extensive experience leading complex luxury hotel operations.
  • Strong commercial acumen with a track record of delivering sustainable business performance.
  • Exceptional leadership and talent development capabilities.
  • Strong visibility within the luxury hospitality industry and comfort representing the hotel at high-profile events.
  • Experience working with international luxury hotel brands, ideally within the Accor Luxury portfolio.
  • Experience in the North American luxury hospitality market is highly desirable.
  • Demonstrated success leading luxury hotels through repositioning, major renovation, opening or significant transformation is highly valued.

Benefits

  • Foster innovation, curiosity and continuous learning.

This listing is sourced directly from Accorhotel's careers page and normalized into a canonical job model.