Lake Trust Credit Union
Member Experience Associate - Lansing Pool
Lansing, MI, US
Sponsorship not specifiedDetected 322 days ago
Customer SupportAdaptability
About the role
- To us, our jobs are not just something we do to make a living, it's a way to live.
- The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
- They will cross-sells products and services, open all deposit accounts, including specialty and business accounts to help our members meet their financial goals.
Responsibilities
- This team member will uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success.
- This position will build and deepen member relationships by providing the Best Member Experience.
- Member Experience Associates will be expected to support onstage operations and help to reach and exceed Lake Trust goals.
- Look for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success.
- Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.
Requirements
- This person must be adaptable with a strong sense of teamwork.
- High School Diploma/GED is required
- Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
Benefits
- Financial wellbeing services
- Reduced health insurance
- Employee wellbeing services
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This listing is sourced directly from Lake Trust Credit Union's careers page and normalized into a canonical job model.