Bristol Myers Squibb
Process Quality Analyst, People Services
Tampa - FL - US, USA · Full-time
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
Even the top of this range is below the Level II threshold of $84,947, so this role stays at one lottery entry however you negotiate. That is a property of the posted band, not of you.
DOL prevailing wage, 2026-27 wage year · Software Quality Assurance Analysts and Testers (15-1253) · Tampa-St. Petersburg-Clearwater, FL. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 41%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- The starting pay range(s) listed above is for full-time employees (FTE).
- You may also be eligible for additional discretionary incentive cash and stock opportunities.
Responsibilities
- Maintain the comprehensive Impact Event Management System (IEMS) for service-related matters.
- Work closely with teams across the organization to identify and document service quality issues.
- Collaborate with teams to develop effective corrective and preventive action plans for service-related issues.
- Support Process Engineering Team with process documentation.
- Develop and implement quality improvement initiatives based on CAPA findings and issue log analysis.
- BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
Requirements
- Minimum of three (3) years of practical work experience in quality, project or change management is required.
- Experience with process simulations and standard operating procedures.
- Proficiency in data analysis, with the ability to leverage HR metrics and analytics tools.
- Excellent problem-solving and critical-thinking skills, with the ability to identify and address process gaps.
- Demonstrated ability to effectively communicate ideas and influence others to accomplish goals and objectives
- Minimum Requirements
- Minimum education of a bachelor's degree in quality management, business administration, operations management, and/or relevant field is required.
- Proficient in evaluating existing process flows for Workday, mapping against functionality available vs used, developing new process flows and/or implementing new functional capabilities to improve service delivery that yield a higher degree of customer centricity/intuitiveness as well as data quality.
- Exceptional communication and interpersonal skills to collaborate effectively with stakeholders at all levels. Demonstrated ability to effectively communicate ideas and influence others to accomplish goals and objectives
- Detail-oriented with a focus on accuracy and precision in process design and documentation.
- #LI-Hybrid
- We hire for skills and capabilities, not just credentials - if this role excites you, but doesn't perfectly match your resume, we encourage you to apply anyway.
- Compensation Overview:
- Tampa - FL - US: $66,390 - $80,443
Nice to have
- Certifications such as Six Sigma, Lean, or similar a plus.
Compensation
- The starting pay range(s) listed above is for full-time employees (FTE).
- Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.
Benefits
- U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.
- Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.
- U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits
Company info
- We are seeking a highly skilled and detail-oriented Process Quality Analyst to join our Process Engineering team.
- If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com.
- Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.
Equal opportunity
- Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.
- Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
This listing is sourced directly from Bristol Myers Squibb's careers page and normalized into a canonical job model.