Rothy's
Store Manager - Bridgeport Village
Tigard, OR
Sponsorship not specifiedDetected 27 days ago
Inventory ManagementEmployee RelationsCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- As a Rothy's brand ambassador, you enthusiastically bring the mission and values to life for our customers, employees, and community.
- Be the store's expert on brand and product knowledge, ensuring the team confidently shares our style, fit, quality, and sustainability story
- Plan and execute weekly, monthly, and annual business strategies to hit sales growth and profit goals
Responsibilities
- Proactively recruit, hire, onboard and develop a strong store team
- Develop team members through in-the-moment feedback, regular floor observations, and consistent 1:1 check-ins
- Maintain a high performance standard by training the team on all SOPs, service expectations, selling skills, and Rothy's product knowledge
- Lead the Division of Responsibility (DOR) program with your leadership team
- Ensure consistent execution of the Manager on Duty (MOD) program by setting clear expectations, reinforcing accountability, and regularly reviewing performance to deliver seamless customer and employee experience
- Coach for high performance and manage employee relations concerns in partnership with your supervisor and the People Team
- Create a positive and motivating team culture by actively identifying and acting on engagement opportunities
- Lead and model Rothy's Experience through exceptional service and selling from the sales floor, ensuring the team is fully service-certified and actively coaching, training, and inspecting behaviors to uphold brand standards
- Build customer loyalty through effective clienteling, working together with the team to strengthen long term relationships
- Drive sales and key performance indicators by setting clear goals, celebrating wins, and holding the team accountable through daily coaching
Nice to have
- Make the Planet Proud.
- We make the right choice, not the easy one
- Collaboration is Key.
- We're laser focused on driving results
- 5 years of progressive retail leadership experience, ideally in a service focused environment
- A proven track record of achieving sales targets and driving business growth
- Good judgment on key work and core issues
- Ability to think critically and exhibit problem-solving skills
Compensation
- Plan and execute weekly, monthly, and annual business strategies to hit sales growth and profit goals
Benefits
- Generous paid time off
- Comprehensive health plans for you and your family
- Supplemental mental health benefits
- Monthly wellness reimbursement
Company info
- Shopping at Rothy's IRL is not your ordinary retail experience-so naturally, our Stores team is extraordinary, too.
- Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy's style and out-of-this-world customer service-creating long-lasting brand loyalty.
- Customers love shopping in our stores due to these exceptional interactions.
- Tigard, OR - Bridgeport Village
- At Rothy's, we believe there's a better way to do business-one that puts the planet and its people first.
- That's why we've transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel.
- In our retail stores, clienteling, and genuine connection are at the heart of everything we do.
- We take pride in building lasting relationships with our customers-getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported.
- Whether it's helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection.
- As we grow, we're cultivating not just a workplace, but a community.
- It's a place where careers can grow, ideas are shared, and people feel a true sense of belonging.
- Every day brings new opportunities to learn, lead, and make an impact-together, as part of a welcoming, inclusive team that celebrates each other's contributions.
- Use all company platforms and resources effectively for clear team communication and excellent operational execution
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This listing is sourced directly from Rothy's's careers page and normalized into a canonical job model.