Sony
Creator Platform Operations & Governance Manager
United States, San Mateo, CA
Sponsorship not specified$161k-$242kDetected 7 days ago
Stakeholder ManagementResearchCommunicationOrganizational Skills
About the role
- Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work.
- Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand.
- SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual (IP) in the world.
Responsibilities
- Operate policy governance and partner insight processes from intake through decision logging and follow-up.
- Coordinate feedback loops that collect, synthesize, route and track creator, partner and platform business input.
- Maintain governance registers, roadmaps, backlogs, trackers, repositories and decision records.
- Support the scaling of operations by standardizing operating rhythms, strengthening cross-functional alignment, and improving strategic follow-through.
- Support planning cycles by organizing inputs, dependencies, timelines and follow-through.
- Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
- This role will help build and run the operating mechanisms that connect partner insight, policy governance, product priorities and planning activity into clear decisions and accountable follow-through.
- The role will support established governance forums while helping scale new feedback and insight processes across the creator platform business.
- Experience in platforms, gaming, media, publishing, partner operations, product operations or insight operations.
- Familiarity with partner feedback loops, voice-of-customer processes, research follow-through or planning cadences.
Requirements
- 6+ years in operations, governance, product operations, strategy operations, research operations or related functions.
- Experience managing cross-functional workflows, forums or executive operating rhythms.
- Experience maintaining registers, decision records, trackers, dashboards or governance documentation.
Nice to have
- Preferred Experience:
Compensation
- At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Benefits
- Create lightweight reporting and communications on progress, priorities and operating health.
Company info
- As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence.
- Game creators, publishers, developers and creator-enablers are an integral part of PlayStation's ecosystem, and understanding and addressing their needs, priorities, and points of friction is essential to keeping PlayStation as the Best Place to Publish.
Equal opportunity
- Statement:
- Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
- We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
- Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
This listing is sourced directly from Sony's careers page and normalized into a canonical job model.