CircleCI

CircleCI

Commercial Client Account Executive

San Francisco

Sponsorship not specified$74k-$93kDetected 21 days ago
Cloud PlatformsCI/CDCircleCIDevOpsStakeholder ManagementSalesAccount ManagementNegotiationProcurementLeadershipCollaboration

About the role

  • As a Commercial CAE, you'll be a revenue-generating sales professional focused on systematic account expansion and stakeholder engagement.
  • Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.

Responsibilities

  • Book of Business Management: Own and manage your dedicated portfolio of commercial accounts, serving as the primary point of contact for all commercial matters and relationship development
  • Stakeholder Mapping & Relationship Building: Identify, engage, and develop relationships with key decision-makers, influencers, and champions across multiple departments and teams within your account portfolio
  • Revenue Growth Execution: Drive logo expansion by identifying and qualifying opportunities within existing accounts, including new team adoption, additional use cases, and platform upgrades
  • Multi-Threading: Build and maintain relationships with multiple stakeholders at various levels within each account to reduce risk and increase expansion opportunities
  • Sales Process Management: Lead complex sales cycles for expansion opportunities, working through procurement, technical evaluation, and contract negotiation processes
  • Strategic Account Planning: Develop and execute comprehensive account plans that identify growth targets, key stakeholders, competitive landscape, and expansion timelines
  • Renewal Excellence: Secure renewals while using the renewal process as a vehicle for expansion discussions and relationship building with new stakeholders
  • Pipeline Generation: Consistently identify and qualify new opportunities within existing accounts to maintain a healthy pipeline of expansion prospects
  • Cross-Functional Collaboration: Partner with marketing, technical teams, and leadership to access new contacts and create expansion opportunities
  • As a Commercial Client Account Executive (CAE) at CircleCI, you'll own and manage your dedicated book of business, driving revenue growth across a portfolio of commercial accounts through strategic relationship building, stakeholder identification, and systematic account expansion.

Requirements

  • Sales & Retention Experience: 3+ years of proven success in B2B SaaS sales, with specific experience in customer retention, account expansion, stakeholder management, and revenue growth within existing accounts
  • Stakeholder Navigation: Demonstrated ability to identify, engage, and influence key decision-makers across complex organizational structures
  • Account Expansion Track Record: Proven success in growing revenue within existing accounts through new team acquisition, use case expansion, and strategic upselling
  • Discovery & Qualification Skills: Strong ability to conduct effective discovery sessions, understand organizational dynamics, and identify expansion opportunities
  • Technical Acumen: Experience selling technical products, preferably in the developer tools, DevOps, or cloud infrastructure space, with the ability to understand and communicate technical value
  • Sales Methodology Expertise: Proficiency in sales frameworks such as MEDDPICC, Challenger, Sandler, and Command of the Message, with the ability to apply these methodologies to expansion scenarios
  • Demonstrated ability to identify, engage, and influence key decision-makers across complex organizational structures
  • Experience selling technical products, preferably in the developer tools, DevOps, or cloud infrastructure space, with the ability to understand and communicate technical value

Skills

  • Strong ability to conduct effective discovery sessions, understand organizational dynamics, and identify expansion opportunities
  • Compensation is a 70/30 split OTE
  • United States Base Pay Range
  • $74,000 - $92,500 USD
  • Please contact us to request accommodation.
  • About CircleCI
  • CircleCI is an Equal Opportunity and Affirmative Action employer.
  • Strong analytical skills to identify expansion patterns, track stakeholder engagement, and measure account growth potential

Compensation

  • United States Base Pay Range
  • CircleCI is the world's largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery.
  • Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.
  • Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold
  • We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
  • Compensation is a 70/30 split OTE
  • $74,000 - $92,500 USD

Benefits

  • Entrepreneurial approach to account development with a focus on uncovering and creating new opportunities rather than just managing existing relationships
  • Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.

Company info

  • Proactively engage with customers to ensure satisfaction, address concerns, and demonstrate ongoing value to prevent churn and secure long-term partnerships
  • Customer Retention & Value Demonstration: Proactively engage with customers to ensure satisfaction, address concerns, and demonstrate ongoing value to prevent churn and secure long-term partnerships
  • What We're Looking For
  • You'll be responsible for retaining customers through proactive engagement and value demonstration, while simultaneously mapping organizational structures, identifying key decision-makers, and uncovering new opportunities within existing accounts to maximize customer lifetime value.
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This listing is sourced directly from CircleCI's careers page and normalized into a canonical job model.