Copart
Customer Service Representative- On Site
US NC Fletcher 399
Sponsorship not specifiedDetected 7 days ago
Customer SupportProblem Solving
About the role
- We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
- Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.
- The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences.
Responsibilities
- In addition to other office support functions as needed.
- Understanding client needs and offering solutions and support.
- Position may expand to include Chat and Email Customer Support.
Skills
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency
- MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
Compensation
- Vacation & Sick pay
Benefits
- Medical/Dental/Vision
- ESPP - Employee Stock Purchase Plan
- Vacation & Sick pay
- Along with many other employee benefits.
- Benefits Summary:
Company info
- The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart.
- The CSR is the face of the Company as they are often the first interaction our customers have with Copart.
- At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration.
- We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Visa & Work Authorization
- Citizenship and Immigration Services' E-Verify program (For U
This listing is sourced directly from Copart's careers page and normalized into a canonical job model.