Benchmark
Front Desk Supervisor
Willows Lodge, Woodinville, WA 98072
Sponsorship not specifiedDetected 6 days ago
Customer SupportCommunication
About the role
- Help guests discover their "Wanderlust" experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Responsibilities
- Maintain the Sundries shop, keeping up with inventory and ordering as necessary
Requirements
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
- If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you!
- Must be available to work a flexible schedule to include nights, weekends and holidays
- High school diploma or equivalent
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Compensation:
- Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Nice to have
- Previous hotel or resort experience preferred
Compensation
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
Company info
- Welcome to Willows Lodge, an idyllic escape just 30 minutes from Seattle in the charming setting of Woodinville, Washington.
- Proudly part of the Pyramid Global Hospitality portfolio, Willows Lodge offers 84 inviting guest rooms, 7 versatile meeting rooms, and a total of 5,000 sq ft of meeting space.
- More than just a retreat, Willows Lodge seamlessly integrates comfort with career opportunities.
- Situated in the heart of Woodinville, Willows Lodge embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage.
- As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.
- Join us at Willows Lodge, where your pathway to a fulfilling career is guided by an excellent People First Culture.
- Here, you're not just part of a professional team; you're a vital contributor to an environment that appreciates the unique charm of Woodinville.
- With comfortable guest rooms, versatile meeting spaces, and the added luxury of an on-site spa, every aspect contributes to a workplace that harmonizes with the serene beauty of Washington's wine country.
- Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the tranquil ambiance of Willows Lodge!
Equal opportunity
- Pyramid Global Hospitality is an equal opportunity employer.
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