Echo Global Logistics

Sr. Director, Change Management and Value Realization

Chicago, IL · Director

Sponsorship not specifiedDetected 6 days ago

LogisticsCadenceLeadershipCommunicationMentoringTransportation Management

About the role

You will set the change and adoption strategy across Echo's technology portfolio, operate the cadence that defines, tracks, and reports value, and serve as the trusted expert for function leaders, project teams, and Finance.
The role spans two work streams, weighted toward change.
Change management and adoption is the primary focus (~60%); value realization facilitation is the second (~40%) and applies to a tracked subset of qualifying initiatives.

Set and own the change and adoption strategy for the technology portfolio
Own adoption targets and measurement plans for each initiative, and hold owners accountable for the behaviors and usage that drive outcomes
Lead communications, executive sponsorship, and stakeholder engagement across operations, sales, technology, and training
Run the value definition process for qualifying initiatives, aligning business, technology, and Finance on a target dollar value and a single success metric before build begins, using the standards and cadence set by the SVP and steering committee
Partner with Finance to validate value definitions and connect adoption to realized value
Drive continuous improvement of the value operating model in partnership with the SVP
Lead and develop a team of change management professionals (individual contributors)
A strong bench of change and value leaders is developing under your leadership

8+ years in change management, including adoption or transformation work, with people leadership experience
A track record of setting strategy and delivering measurable business outcomes at portfolio scale
Experience in logistics, marketplace, or operations driven environments
Experience partnering with Finance and steering committees
Experience with product and technology driven transformation
The employee is regularly required to sit, talk, or hear.
Bachelor's degree required; Master's or MBA preferred

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
This role is eligible for a bonus that is based on a combination of personal and business performance.
Direct role based training and enablement in partnership with Learning & Development, scaling reach through a train the trainer model
Operate the value tracking and reporting cadence from before build through after launch, and surface "value at risk" (initiatives where projected benefits are slipping) to leadership
Hands on experience operating value or benefits measurement, tracking, and reporting

Lead communications, executive sponsorship, and stakeholder engagement across operations, sales, technology, and training

This listing is sourced directly from Echo Global Logistics's careers page and normalized into a canonical job model.