THE RESEARCH INSTITUTE AT NATIONWIDE CHILDRENS HOSPITAL
Emergency Communications Center Specialist
Main Campus, Columbus, OH
Sponsorship not specifiedDetected 5 days ago
CommunicationProblem Solving
About the role
- Effectively communicates emergency information to appropriate stakeholders.
Responsibilities
- Answers and appropriately directs incoming emergency calls from transport and on-scene personnel, providing efficient support and assisting with the coordination of resources.
- Assists with the training of new employees, developing reports, and maintaining emergency communication equipment.
Requirements
- High School Diploma, or equivalent, required.
Nice to have
- Paramedic Certification, preferred.
- Certifications: Paramedic Certification, preferred.
Skills
- Familiarity with mainframe systems.
- Database and spreadsheet software skills.
- Effective analytical and organizational skills.
- Excellent verbal and written communication, interpersonal, and problem-solving skills
- Ability to multi-task effectively.
- Ability to function calmly and respond quickly in a stressful or emergency situations.
- Knowledge of medical terminology, disease processes, andpre-hospital procedures.
- Experience in an Emergency Department or other clinical setting, preferred.
- Emergency dispatch or EMS experience, preferred.
- Physical Requirements: OCCASIONALLY: Color vision, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Walking
- FREQUENTLY: Interpreting Data, Problem solving
Benefits
- OCCASIONALLY: Color vision, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Walking
- CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Repetitive hand/arm use, Seeing - Far/near, Sitting
- Maintains accurate documentation of clinical and billing information, emergency communications, and security and medical events, relaying to appropriate personnel as needed.
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