American Airlines
Sr Associate Engineer/ Engineer, IT End User Compute
Fort Worth, Tarrant County · Senior
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odds of building a lasting career here
Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
States it is exempt from the H-1B cap
Green-card follow-through: 56%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Intro Are you ready to explore a world of possibilities, both at work and during your time off?
- Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.
- As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
Responsibilities
- Document all technical work, products (e.g., code, scripts, processes) according to organizational standards and best practices.
- Maintain enterprise-level audio-visual applications and services where applicable: Ensure that all audio-visual systems are functioning efficiently, adhering to American Airlines design standards, and meeting the high-quality expectations of the organization.
- Collaborate with network engineering to design, implement, and maintain video network infrastructure, optimize camera system design and installation.
- Implement, and oversee email security solutions, including spam filtering, encryption systems, and other protective protocols where applicable.
- Create automated workflows and custom applications to streamline business processes using SharePoint Designer (SharePoint Framework -SPFx) and PowerApps for workflow automation.
- Implement and manage Cisco Unified Communications solutions, including CUCM, to enhance our communication infrastructure where applicable including integration with Microsoft Teams Voice and E911 (RedSky) solutions.
- Provide Technical Support for voice-related issues, addressing call quality and connectivity problems to maintain optimal system performance
- Implement software packaging and deploying software applications, ensuring smooth and efficient rollouts across various environments.
- Provide proven experience in end-user support and solutions engineering for both Windows and Mac OS environments, addressing technical issues and ensuring user satisfaction.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 1+ years of experience designing, developing, implementing and supporting large-scale solutions in production environments
- Conduct troubleshooting as needed, having experience with cloud-based email and SharePoint collaboration platforms and infrastructure, specifically Microsoft services.
- Apply a strong understanding of SDLC and agile methodologies to manage and execute software projects, ensuring timely delivery and adherence to quality standards.
Nice to have
- Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- Airline Industry experience
- Skills, Licenses & Certifications
- Proficiency in scripting, automation, development and developer tools (E.g. Bash, PowerShell, Python, Git/Github, VSCode, C#,.NET, JavaScript, TypeScript,).
- Strong knowledge of operating systems, networking principles, and security protocols (TLS, SSL).
- Relevant CompTIA (Network+, Server+, Security+) or Microsoft Certification, a plus.
- Strong understanding of email protocols (SMTP, IMAP, POP3) and email security technologies (DLP, anti-phishing solutions, encryption methods).
- Knowledge of DNS records relevant to email configuration (SPF, DKIM, DMARC).
Benefits
- On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
- And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
- Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
- Travel Perks: Ready to explore the world?
Company info
- From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.
This listing is sourced directly from American Airlines's careers page and normalized into a canonical job model.