Lucidsoftware

Lucidsoftware

Compliance Manager

Raleigh, NC

Sponsorship not specifiedDetected 6 days ago
Machine LearningComplianceJiraOKRsSalesforceCommunicationCollaborationPlain Language

About the role

  • Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus.
  • We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego.
  • We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Responsibilities

  • Develop deep expertise in our products and technology stack to better understand data storage, user workflows, and internal processes.
  • Own execution of core SaaS compliance programs including data mapping, privacy assessments, AB/AC policy implementation, global sanctions compliance, data retention policies and vendor risk management.
  • Proactively update and maintain compliance documentation with attention to detail.
  • Deploy and maintain tools to track compliance related OKRs and measure and optimize the effectiveness of compliance programs and training initiatives.
  • Manage controls for internal and customer-facing artificial intelligence systems in alignment with emerging standards (e.g., EU AI Act risk classifications, ISO42001 ).
  • Partner directly with teams across Lucid to help them navigate regulatory considerations and implement controls related to products, vendors and business operations.
  • Design and deliver engaging, role-specific compliance training programs and compliance awareness campaigns to ensure Lucidites under their role in corporate compliance and the importance of it.
  • Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.

Requirements

  • Bachelor's degree in technology, legal, regulatory or a related discipline.
  • 5+ years of experience in privacy or compliance management within a B2B SaaS or cloud-native environment, heavily regulated industry or at a law firm or government agency.
  • Outstanding verbal and written communication skills with a demonstrated ability to translate complex legal and regulatory frameworks into plain-language questions, tasks and explanations for all departments at Lucid.

Nice to have

  • Holding one or more relevant industry designations such as CIPP (Certified Information Privacy Professional), CISA (Certified Information Systems Auditor), or CRISC (Certified in Risk and Information Systems Control).
  • Direct experience implementing and managing automated compliance platforms (particularly OneTrust and Osano) and other common SaaS tools such as Jira, CSI, SFDC and Zendesk.

Skills

  • Lucid is a hybrid workplace.
  • Protecting Lucid and our users is core to our business.
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This listing is sourced directly from Lucidsoftware's careers page and normalized into a canonical job model.