IT People Corporation
Bilingual Disability Management Specialist
Burlington, ON, CA
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About the role
- The Bilingual Disability Management Specialist is responsible for overseeing the full lifecycle of disability management claims including complex files.
- You will conduct a detailed functional assessment, review medical and workplace documentation, adjudicate claims in accordance with organizational and client policies, and initial consideration of the return to work on every claim.
- The Bilingual Disability Management Specialist will ensure early and safe return to work through the development and monitoring of individualized recovery and transitional return to work plans.
Responsibilities
- Manage all non-complex and complex claims including but not limited to psychological claims, multiple diagnosis, and co-morbid conditions
- Manage all claims with a return to work (RTW) focus and for the lowest duration possible and with a continuous improvement impact
- Develop outcome focused recovery and return to work plans with facilitation of return to work as soon as possible
- Team Lead on any claims over 30 days
- Provide support to other Recovery Facilitators and guidance on client(s) specifics and decision process and protocol
Requirements
- Adjudicate of all claims in accordance with client and OSI policies, and with a high degree of excellence
- Ensure a Care Management Action Plan is in place on all files, as required
- Participate in monthly client calls and meetings as required
- Update any monthly reports, as required
Compensation
- The base salary for this position is between $60,000 - $67,000 annually.
Benefits
- Evaluate medical and workplace information to determine if key elements are present
- Request clinical notes in any claim that requires additional clarity including, mental health claims with pre-existing documentation, identified workplace concerns, unique circumstances, etc.
- Determine when additional tools are to be used at the appropriate times (i.e.: IME / FCE, refer to rehabilitation, medical consultant, pharmacogenetics, cognability, or workstation evaluations etc.)
- Interact with various key support service partners, health providers, to enhance claim outcomes, facilitate treatment plans, and ensure the claimant is receiving optimal treatment at all times
- Coach and mentor other disability management staff by enhancing their knowledge and education levels
Company info
- We are seeking a Bilingual Disability Management Specialist to join our Organizational Solutions team (OSI).
- We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported.
- Work collaboratively as part of client(s) team both internally and externally
This listing is sourced directly from IT People Corporation's careers page and normalized into a canonical job model.