GOC
Program Management Manager - Growth Lab - Email (Hybrid)
US-SVQ-AIRWY5665 · Full-time
Sponsorship not specified$136k-$163kDetected 6 hours ago
Email MarketingSalesforceMarketoCRMGrowth MarketingAccount ManagementBusiness DevelopmentLeadershipCommunication
About the role
- We work hard, we play hard, and we want you to join us!
- The Marketing Program Management Manager is a strategic leader, dealing directly with the fastest growing companies in the world.
- Your passion for inspiring others, motivates them to provide their highest level of performance.
Responsibilities
- Develop a deep understanding of each client's business goals, industry trends, and marketing challenges
- Lead quarterly business reviews, strategic planning sessions, and performance reporting with senior stakeholders
- Lead a cross-functional team of program managers, analysts, and platform specialists across global time zones
- Collaborate with internal marketing strategists, data analysts, and capability leads to design omnichannel campaigns-particularly focused on email, push, and loyalty channels
- Identify new opportunities within accounts to expand our support across services, products, or geographies
- Partner with business development and senior leaders to pitch and onboard new client programs when needed
- Acting as the first line of response to clients worldwide, you look forward to collaborating with a dynamic close-knit agile team to design, implement, and continuously deliver exciting new marketing strategies.
Requirements
- 10+ years of experience leading client-facing teams in an agency or in-house marketing environment
- 5+ years in account management or client services, with demonstrated success owning senior-level relationships
- Strong understanding of digital marketing KPIs and analytics
- ability to translate data into strategic insights
- Exceptional communication skills-written, verbal, and presentation-with the ability to engage and influence at all levels
- Ability to move fluidly between high-level strategic thinking and day-to-day execution oversight
Nice to have
- Knowledge of and/or experience with loyalty programs, retail marketing, growth marketing, consumer marketing (B2C), or customer lifecycle strategy
- Experience with digital marketing platforms such as Salesforce Marketing Cloud, Oracle Responsys, Marketo, Iterable, Braze, or similar
- Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
- To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes.
- GOC is not responsible for any fees related to unsolicited resumes.
- Thanks for your interest in this opportunity!
Compensation
- Our salary ranges are determined by role and level.
Benefits
- We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
- The base salary range for this full-time position is $136,000 - $163,000 + bonus + benefits.
- Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
- Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits.
- Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.
Company info
- At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together.
Visa & Work Authorization
- ment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protec
This listing is sourced directly from GOC's careers page and normalized into a canonical job model.