Accorhotel
Night Guest Agent (Part-time)
Calgary, AB, Canada · Part-time
Sponsorship not specifiedDetected 1 day ago
ExpressCustomer SupportLeadershipCommunicationProblem SolvingTime Management
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Our are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
- Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.
- Our story is woven into the fabric of Calgary's history, and our people are at the heart of it all.
Responsibilities
- Manage pre-arrival tasks, including blocking rooms for special requests, VIPs, and loyalty members.
- Maintain clear and concise communication with team members and leadership during shift handovers.
- Deliver consistently superior guest service throughout all stages of the guest journey-pre-arrival, arrival, stay, and departure.
- Maintain accountability for personal cash float - maintaining accurate counts and balances with daily shift counts.
- Perform other duties as assigned.
- We support each other and we always stand together.
- We have authority to take initiative and anticipate moments that create unforgettable experiences.
- We build trust through mutual respect and being authentic.
Requirements
- Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.
- Must be available to work overnight shifts
- Diploma in Hospitality Management or a university degree is considered an asset
- Must be legally eligible to work in Canada.
Nice to have
- Minimum of 1 year previous experience in a Front Desk or experience in customer service, hospitality, or front desk operations preferred
Benefits
- We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
- Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees.
- Company-matched pension plan, as well as RRSP & TFSA options.
Company info
- Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular, and 34 more in the pipeline, in 30 countries around the globe.
- At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive.
- Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.
- At Fairmont, we want to bring out your highest potential.
- This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Visa & Work Authorization
- The hotel is unable to assist candidates in obtaining Canadian work authorization
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This listing is sourced directly from Accorhotel's careers page and normalized into a canonical job model.