Twin Health

Twin Health

Manager, Client Onboarding & Operations

Remote, USA · Senior

Sponsorship not specified$145k-$160kDetected 19 days ago
Project ManagementGrowth MarketingBusiness DevelopmentPatient CareCommunicationPublic SpeakingOrganizational Skills

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odds of building a lasting career here

57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
  • Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
  • Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members.

Responsibilities

  • Drive Client Value
  • Establish and maintain highly effective relationships with key stakeholders, executives and the C-suite across large enterprise clients
  • Lead discovery sessions to gain insight into Twin's clients' culture, priorities, and goals in order to design tailored solutions that work for their populations
  • Program manage and assist Twin's Client Growth team with ongoing client support post-launch
  • Provide consultative recommendations to increase member engagement, enhance program results, and optimize overall client satisfaction
  • Perform and lead the setup, configuration, and testing of client instances to ensure proper functionality
  • Train clients on Twin programs to drive awareness and enrollment
  • Deliver Project Management Excellence
  • Manage multiple complex projects simultaneously - setting expectations, managing overall project plan, and managing cross-functional teams to ensure timeliness and launch readiness
  • Effectively manage client stakeholders throughout onboarding, including leading client meetings, setting and managing expectations, building stakeholder alignment, and managing risks and escalations

Requirements

  • 10 years of onboarding, program management and client facing experience
  • Ability to communicate and work across client organizations, engaging on a range of tactical and strategic issues, with senior executives as well as execution teams
  • Exceptionally strong project management skills, with demonstrated organizational skills, high attention to detail and ability to balance between thoughtful planning and timely execution
  • Proficiency with Google applications, PM tools, such as InspirePlanner, Monday.com, and MS Project
  • Experience working with technical/data teams (internal and external) on data exchange, file specifications, file encryption and transmission and testing
  • 10 years of digital health client onboarding and project management experience (manager level or above)
  • Experience with health benefits, health and wellness, health plans or systems
  • Ability to manage conflicting priorities and thrive in a fast-paced environment working under time constraints
  • A competitive compensation package in line with leading technology companies
  • A remote and accomplished global team
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options

Compensation

  • The compensation range for this position is $145,000-$160,000 annually.
  • A competitive compensation package in line with leading technology companies
  • Annual bonus based on personal and organizational metrics
  • Salary range for US jobs
  • US Salary Range
  • $145,000 - $160,000 USD

Benefits

  • Develop fluent understanding of Twin Health programs, onboarding processes, ongoing program management, growth marketing approach and clinical operations
  • Successfully onboard Twin's program(s) end-to-end across a portfolio of Twin clients, including self-insured employers, health plans and health systems
  • We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin
  • 401k retirement savings plan
  • We have been made aware of fraudulent interview requests being sent using the Twin Health's name.

Company info

  • At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care.
  • We start by building a dynamic model of each person's metabolism - drawing on thousands of data points from CGMs, smartwatches, and meal logs - that maps their personal path to better health.
  • Working here
  • to improve the metabolic health and happiness of our members.
  • We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
  • Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights' Digital Health 150, and named one of Newsweek's Top Most Loved Workplace®.
  • With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally.
  • Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
  • Join us as we reinvent the standard of care in metabolic health.
  • We are looking for a Manager, Client Onboarding & Operations who is a self-starter energized by working with clients and building strong relationships both externally and internally to drive exceptional outcomes for our clients and members.
  • In this role, you will own the entire onboarding and deployment of the Twin program(s) end-to-end and assist the client growth team with program management.
  • The ability to problem solve, analyze and troubleshoot with strong verbal and written communication skills, tailored to communicate based on the situation and audience in a fast paced environment will be key.
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This listing is sourced directly from Twin Health's careers page and normalized into a canonical job model.