Bond Vet

Bond Vet

Care Coordinator - Chicago - Wicker Park

Chicago, IL · Contract

No sponsorship$15k-$20kDetected 33 days ago
Customer SupportLeadershipCommunication

About the role

  • Care Coordinator $15 - $20 /hour | Flexible Schedules Why Join Bond Vet?
  • Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care.
  • You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.

Responsibilities

  • Create a welcoming, supportive experience for pet parents and their pets from check-in through check-out
  • Manage daily appointment flow, scheduling, and walk-in coordination in a fast-paced clinical environment
  • Communicate with clients, referral partners, and veterinary teams via phone, email, and in person
  • Maintain organized, clean, and well-stocked client-facing spaces
  • Support clinic operations and collaborate closely with the veterinary team to ensure a smooth client and patient experience
  • Assist with administrative and operational tasks as needed to support the hospital team
  • Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment
  • We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
  • We've designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun.

Requirements

  • 1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles

Nice to have

  • Veterinary industry experience preferred
  • Prior experience in veterinary medicine or animal care is preferred

Compensation

  • $15k-$20k

Benefits

  • Flexible Scheduling Options
  • Generous Employee Referral Bonus (up to $8,000)
  • Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.
  • Comfortable learning and navigating multiple computer systems and technology platforms
  • $15 - $20 /hour | Flexible Schedules

Company info

  • What We're Looking For
  • Passion for delivering outstanding client experiences and working collaboratively as part of a team
  • Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
  • At Bond Vet, we believe the little things matter.
  • Bond Swag Credit: Credit to the Bond swag shop so you can rep the brand you're proud to be part of.

Visa & Work Authorization

  • Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.
  • Opt out anytime by messaging STOP.

This listing is sourced directly from Bond Vet's careers page and normalized into a canonical job model.