Bond Vet
Care Coordinator - Chicago - Wicker Park
Chicago, IL · Contract
No sponsorship$15k-$20kDetected 33 days ago
Customer SupportLeadershipCommunication
About the role
- Care Coordinator $15 - $20 /hour | Flexible Schedules Why Join Bond Vet?
- Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care.
- You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.
Responsibilities
- Create a welcoming, supportive experience for pet parents and their pets from check-in through check-out
- Manage daily appointment flow, scheduling, and walk-in coordination in a fast-paced clinical environment
- Communicate with clients, referral partners, and veterinary teams via phone, email, and in person
- Maintain organized, clean, and well-stocked client-facing spaces
- Support clinic operations and collaborate closely with the veterinary team to ensure a smooth client and patient experience
- Assist with administrative and operational tasks as needed to support the hospital team
- Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment
- We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
- We've designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun.
Requirements
- 1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles
Nice to have
- Veterinary industry experience preferred
- Prior experience in veterinary medicine or animal care is preferred
Compensation
- $15k-$20k
Benefits
- Flexible Scheduling Options
- Generous Employee Referral Bonus (up to $8,000)
- Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.
- Comfortable learning and navigating multiple computer systems and technology platforms
- $15 - $20 /hour | Flexible Schedules
Company info
- What We're Looking For
- Passion for delivering outstanding client experiences and working collaboratively as part of a team
- Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
- At Bond Vet, we believe the little things matter.
- Bond Swag Credit: Credit to the Bond swag shop so you can rep the brand you're proud to be part of.
Visa & Work Authorization
- Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.
- Opt out anytime by messaging STOP.
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This listing is sourced directly from Bond Vet's careers page and normalized into a canonical job model.