DTLR
Assistant Store Manager - Ford City Mall, Chicago, IL
DT: 00038 Chicago, Illinois (Ford City Mall) · Full-time
Sponsorship not specifiedDetected 20 days ago
Project ManagementHRCustomer SupportLeadershipTime ManagementOrganizational SkillsMicrosoft Office
About the role
- Responsible for overall quality and performance of the retail store staff.
- Ensures compliance of all company policies and procedures.
- Models effective leadership to gain commitment to store goals and training standards.
Responsibilities
- Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
- Supports the training of all employees in suggested selling and merchandising techniques.
- Performs other duties as may be assigned.
Requirements
- Must have a high level of interpersonal skills to handle sensitive and confidential situations.
- Must demonstrate an ability to think strategically, plan and organize effectively.
- Must be able to maintain an exemplary degree of professionalism in all situations.
- Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
- Project management, time management, analytical and superior organizational skills required.
- Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
- Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
- The ability to execute directives with precision and consistency.
- Working knowledge of Microsoft office products is required.
- Individuals must be able to stand for extended periods of time
- To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Requires a minimum of one (1) year in retail management.
- Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
Compensation
- Assistant Manager pay range: $20.05 - $22.05 per hour. Bonus opportunity if guidelines or criteria are met. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, and company-paid time off.
- Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Full time roles will be eligible for medical, dental, vision, and company-paid time off.
- Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.
Company info
- Come work for us!
- We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
- Our employees are key to our success.
- Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
- All roles are eligible for the company 401K plan.
This listing is sourced directly from DTLR's careers page and normalized into a canonical job model.