Wynn Resorts
Security Officer
Everett, MA, United States
Sponsorship not specifiedDetected 8 days ago
Customer SupportCommunication
About the role
- It is the largest private single-phase development in the history of the Commonwealth.
- Hourly Pay: $25.25 - $25.25 The Encore Boston Harbor Security Officer will be responsible for properly executing security duties on assigned shift, to adequately protect the life and property of guests, team members and the entire facility.
- The Security department is responsible for maintaining the safety and compliance of all Encore Boston Harbor guests and team members.
Responsibilities
- Delivers and maintains a Forbes standard level of property-wide service and satisfaction.
- Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
- Maintains a working knowledge of the facilities, as well as special events on property, in order to advise guests and fellow team members of same, whenever possible.
- Maintains a series of keys, accessing locked areas as necessary.
- Must maintain confidentiality of guest information and pertinent hotel and gaming data.
- Performs any other job-related duties as assigned.
- Team Member to successfully perform the essential functions of this job.
Requirements
- To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- 21 years of age or above.
- Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
- Must be able to interact with internal and external guests in a professional manner.
- Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
- The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Nice to have
- High school or equivalent degree required.
- Bachelor's Degree in a related field or equivalent experience preferred.
- Previous Guest Relations Experience preferred.
- Military, Security, Law Enforcement or customer service is preferred.
- Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Skills
- Ability to respond to common inquiries from other employees or guests.
- Fluency in English required, second language a plus.
- Ability to understand detailed instructions and correspondence.
- Ability to effectively present information in one-on-one and group situations.
- Mathematical Skills & Reasoning Ability:
- Ability to compute basic mathematical calculations.
Benefits
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Maintains relevant knowledge of industry through continuing education and training.
Equal opportunity
- Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
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This listing is sourced directly from Wynn Resorts's careers page and normalized into a canonical job model.