VETRO, Inc

Strategic Account Manager - Portland HQ/Hybrid/Remote

Portland, ME

Sponsorship not specifiedDetected 103 days ago

CRMAccount ManagementCustomer SuccessCustomer SupportGISCommunicationCollaborationFiber Optics

About the role

VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers.
At VETRO, we are driving innovation in broadband infrastructure, ensuring networks are built and managed with precision, speed, and scalability.
Reporting to the Director of Account Management, the Strategic Account Manager will be responsible for the retention and expansion of key accounts.

Account Renewal, Retention and Growth Drive and lead the renewals process in collaboration with the Account team to preserve and improve customer contracts and relationships.
Communicate risk clearly and take the lead in developing resolution strategies, escalating wherever appropriate.
Relationship Management Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.
Serve as the primary point of contact for clients, providing exceptional customer service and support.

The successful person in this role will have a successful track record in being a strong revenue generator, ideally in early stage environments.

VETRO will assist with technology needed to set up your home office, as well as offer a semi-monthly internet stipend.
Monitor Customer Health metrics, taking appropriate action to proactively engage, as well as lead Customer escalations to resolution.
Comprehensive benefits package, including health insurance, retirement plans with 401K match, remote work stipend, Learning & Development fund, and flexible vacation and PTO.
Flexible work arrangements with a remote-first approach.

Apply now to make a significant impact on the future of telecom and help our customers achieve success. ------------------------------------------- VETRO is proud to be an equal opportunity workplace and employer.
Apply now to make a significant impact on the future of telecom and help our customers achieve success. ------------------------------------------- VETRO is proud to be an

equal opportunity workplace and employer.
VETRO values a diverse workforce and emphasizes an open, inclusive, supportive team working environment.

mployment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientati

This listing is sourced directly from VETRO, Inc's careers page and normalized into a canonical job model.