SuperDial

Lead Product Manager, AI Agents

Burlingame, CA

Sponsorship not specified$200k-$250kDetected 13 days ago

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About the role

This role is ideal for a product leader who is technically fluent, customer-centered, analytical, and energized by ambiguity.
Why SuperDial Healthcare operations are filled with critical, high-volume workflows that still rely heavily on manual effort.
We recently closed our Series B and are entering an exciting stage of company and product growth.

Responsibilities

Own a core AI agent product area focused on improving agent reliability, workflow completion, customer value, and scalability.
Partner closely with Engineering to scope, build, QA, launch, and iterate on product improvements.
Support go-to-market and customer-facing teams with clear product guidance, including supported use cases, product direction, and how capabilities create customer value.
Analytical and hands-on: You use data to answer questions, validate hypotheses, diagnose root causes, and make practical product decisions.
This is a rare opportunity to build applied AI in a domain where reliability, quality, and measurable customer impact matter deeply.
As a Lead Product Manager, AI Agents at SuperDial, you will report to the VP of Product and own a core AI agent product area.
You will join early in the development of our Product function and help shape not only what we build, but how we build.

Requirements

Technically curious: You are energized by applied AI and excited to understand how AI agents, automation, and modern product tooling can be applied to real customer workflows.
Systems-oriented: You are comfortable working through complex workflows, data inputs, integrations, edge cases, and operational dependencies.
Customer-centered: You enjoy getting close to users, understanding how work actually gets done, and turning customer pain points into clear product direction.
7+ years of relevant experience, including 4+ years in product management or a product-adjacent ownership role within a B2B software environment.
Experience owning a meaningful product area, product line, or complex customer-facing capability, including strategy, roadmap, prioritization, execution, launch, and post-launch iteration.
Strong technical fluency, including the ability to work with Engineering, Data, and Operations on product behavior, integrations, APIs, data ingestion, data quality, and workflow logic.
Strong analytical judgment, including the ability to define success metrics, diagnose root causes, and use data to guide product decisions.
Customer-facing experience, with the ability to ask precise questions, synthesize complex needs, and communicate clearly with technical, operational, and executive stakeholders.
Experience defining success metrics for a product area and using data, customer feedback, production behavior, and operational insights to evaluate quality, diagnose issues, and guide prioritization.
Comfort operating in an early-stage, high-growth environment where priorities evolve quickly and process is still being built.

Compensation

Compensation, Benefits & Work Location

Benefits

Develop a deep understanding of healthcare revenue cycle workflows and translate customer needs into clear product requirements.
SuperDial is building AI agents that do real work inside healthcare revenue cycle operations.

Company info

agents that operate in production, inside complex healthcare systems, for customers who need measurable outcomes.
In this role, you will work directly with customers and internal operators, partner closely with a strong technical team, help define how AI agent capabilities are measured and scaled, and play an important role in building the Product function during a key stage of company growth.
This is a meaningful opportunity for someone who wants to be close to the customer, close to the technology, and close to the decisions that shape a company's next stage of growth.
Test and validate new AI agent capabilities with customers and internal teams using pilots, production data, and feedback loops.
Build repeatable product patterns, playbooks, and operating systems that help SuperDial scale deployments across customers.

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This listing is sourced directly from SuperDial's careers page and normalized into a canonical job model.