Raspberry AI

AI Implementation Specialist

United States · Exec · Full-time

Sponsorship not specified$75k-$95kDetected 34 days ago

LLMsPhotoshopIllustratorOnboardingCustomer SuccessCommunicationPublic Speaking

About the role

This role sits at the intersection of fashion, digital product creation, customer enablement, and generative AI.
You'll be responsible for onboarding new customers, training existing users, answering product questions, troubleshooting issues, and creating clear educational resources that help users become confident and independent in Raspberry AI.

Lead customer onboarding and training sessions to help users get productive quickly in Raspberry AI
Host office hours, follow-up sessions, and working sessions to support ongoing adoption
Respond to customer questions and troubleshoot issues through the Support Desk, email, Slack, Loom, or live calls
Help users understand how Raspberry AI fits into real fashion workflows (design, DPC, product development, visual creation, and presentations)
Create and maintain enablement resources: onboarding scripts, help docs, training decks, Loom videos, workflow guides, and internal SOPs
Partner with Customer Success to support customer adoption, expansion, and long-term success
Partner with Product and Engineering to share customer insights and improve the user experience over time
Support internal teammates by answering product questions, documenting workflows, and contributing to team processes
Stay current on Raspberry AI product updates and broader AI tools relevant to fashion and design workflows
3-7+ years of fashion industry experience (design, accessory design, DPC, 3D, CAD, product development, design ops, or adjacent)

Strong understanding of fashion visuals (garments, prints, footwear, accessories, materials, silhouettes, styling, brand aesthetics, visual merchandising)

We closed $24 million in Series A from a16z, plus $5 million seed rounds from Khosla Ventures and Greycroft Ventures.
Other investors include REVOLVE and Reformation founders, and the President of Saks Fifth Avenue.
For more information, visit raspberry.ai http://raspberry.ai.

Experience training, teaching, supporting, or enabling users in a professional setting
Strong troubleshooting skills and ability to investigate issues before escalating
Comfortable learning new software quickly and explaining tools clearly to others
Strong written and verbal communication skills
Familiarity with generative AI tools (Midjourney, DALL·E, ChatGPT, Adobe Firefly, etc.)
Proficiency with Adobe Illustrator and Adobe Photoshop
Organized, proactive, and comfortable working in a fast-paced startup environment
Experience at a fashion brand, retailer, or vendor using DPC tools
Experience supporting designers, merchants, product developers, or cross-functional product teams
Experience creating training materials, tutorials, documentation, or workflow guides
Experience with 3D tools, PLM systems, CAD tools, or digital sample workflows
Prior exposure to AI image generation or prompt-based creative tools

Learning & development: Annual discretionary stipend for professional development.
You'll partner closely with Customer Success, Product, and Engineering to surface feedback, identify blockers, and continuously improve the customer learning experience.
We can be flexible for the right candidates!

We bring the whole team together once a year
We use AI across the entire company - from product to growth to operations - to move faster and produce higher-quality work.
A generational opportunity to define the role of AI in one of the world's largest industries.

This listing is sourced directly from Raspberry AI's careers page and normalized into a canonical job model.