Salesforce

Software Engineering MTS

California - San Francisco

Sponsorship not specified$117k-$177kDetected 8 days ago

PythonGitAWSGCPCloud PlatformsDockerKubernetesTerraformHelmCI/CDJenkinsDevOpsData VisualizationAgentic AISalesforceCRMRecruitingCustomer SuccessCommunicationProblem Solving

About the role

This includes the Spinnaker, PCS, FIT, FEDX, Managed Releases, IAC services, and the CD platform and ecosystem around it and a suite of software integrity and distribution services.

Responsibilities

The HDPS team owns supporting and assisting Salesforce developers who use Hyperforce services.
HDPS also designs, develops, and maintains automation solutions for support using Slack and Python, GenerativeAI, and collects Slack Metrics and generates executive dashboards for analytics.
Ability to understand customer issues, learn fast and collaborate with other engineering teams to reach a resolution
Ideal Engineers will possess technical, decision-making skills, and experience to diagnose and debug customer issues, and will also have the opportunity to design and contribute to customer-facing solutions.

Requirements

Must have qualifications/skills:

Nice to have

Knowledge of SDLC processes and practices
Experience SCM solutions like git.
Knowledge of security patterns, 3pp vulnerabilities, and practices
Exposure to analytical monitoring dashboards and experience with Helm Charts is a plus
Public Cloud certifications like AWS, Terraform, CKA are a big plus.

Skills

Customer Success acumen
Strong problem-solving, troubleshooting and analytical skills
Must have excellent spoken and written communications skills
Experience with any CI/CD Platforms (like Spinnaker / Spinnaker APIs / Jenkins / K8s / Helm / Terraform)
Experience with public clouds including Amazon Web Services (AWS) or Google Compute Platform (GCP) or Azure.
Experience with Kubernetes, Docker, Terraform, JSON, Git, AWS CLI, Tableau
Nice to have
Light coding skills in Python, Apex
Familiarity with Salesforce Service Cloud for Case management
Familiarity with Salesforce Data Cloud + Tableau for reporting
Scripting and OS package management (command line tools)
Secrets Management with Vault

Compensation

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $117,200 - $176,700 annually.

Benefits

It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Certain roles may be eligible for incentive compensation, equity, and benefits.
Salesforce offers a variety of benefits to help you live well including:
time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Ideal engineers would have the opportunity to work on automation bot, maintain automation platform in Hyperforce.

Company info

This includes working with customers to help them onboard their services onto the Hyperforce platform, diagnosing and debugging deployment issues, developing and delivering training content, contribution to the creation of documentation.

Visa & Work Authorization

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This listing is sourced directly from Salesforce's careers page and normalized into a canonical job model.