Element Critical

Dock Master (Night Shift)

Toronto, Ontario

Sponsorship not specifiedDetected 14 days ago

Outbound SalesLogisticsLeadershipCommunicationProblem Solving

About the role

The Dock Master oversees evening and overnight dock operations to ensure freight, vehicles, transfers, pickups, and outbound loads move safely, accurately, and on schedule.
The Dock Master is expected to identify issues early, make sound operational decisions, and complete the shift with strong accuracy, organization, and accountability.
Schedule Start time: Between 8:00 pm or 10:00 pm to 4:00 am or 6:00 am with the flexibility to work between Monday - Sunday

Oversee evening and overnight dock operations to maintain productivity, organization, and timely execution of scheduled activity.
Manage dock door allocation, truck and trailer placement, and yard organization to minimize congestion and support efficient freight movement.
Supervise and manage vehicle preloading for next-day deliveries, pickups, transfers, and scheduled outbound activity.
Verify preloaded freight against the assigned route, contract, load sheet, transfer document, or delivery package before release for dispatch.
This role maintains dock flow, coordinates truck and dock door activity, supervises vehicle preloading, and acts as the main communication point between dock staff, drivers, warehouse teams, dispatch, and leadership.
Lead, support, and provide clear direction to dock staff, ensuring assigned tasks are completed accurately, efficiently, and safely.
Maintain clear communication with drivers, warehouse teams, dispatch, and leadership regarding priorities, timing, delays, shortages, service risks, and
Support real-time problem-solving and decision-making while balancing multiple priorities with minimal supervision.

Personal protective equipment and adherence to all site safety requirements are required.
Maintain accurate shipping, receiving, transfer documentation, and nightly reporting, ensuring required records are complete and up to date.

Requirements & Qualifications
Previous experience in dock operations, shipping and receiving, warehouse coordination, transportation, or a similar logistics environment.
Experience leading, supervising, or directing employees in a warehouse or dock setting is strongly preferred.
Strong understanding of dock flow, freight handling, load preparation, truck movement, staging, and operational coordination.
Ability to work effectively in a fast-paced, high-volume environment with changing priorities and tight timelines.
Strong communication, organization, decision-making, and problem-solving skills.
Strong attention to detail and the ability to complete shipping, receiving, transfer, and operational documentation accurately.
Comfortable working evenings, overnights, and extended hours as required by operational needs.

Element Event Solutions, is Canada's premier provider of tent and event services, orchestrating over 30,000 memorable events annually in partnership with top venues, caterers, planners, corporate partners, and private hosts.

Ensure all dock activity follows company policies, procedures, dock standards, and applicable health and safety requirements.

This listing is sourced directly from Element Critical's careers page and normalized into a canonical job model.