Velora
(Contract Role - 6 Months) Fundraising Implementation Specialist - Keela, Raisely
USA and Canada · Contract
Sponsorship not specified$25k-$30kDetected 13 days ago
RESTProject ManagementSalesforceCRMExcelCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationOrganizational Skills
About the role
- US: CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA (California, Colorado, Georgia, Florida, Idaho, Maryland, Massachusetts, Minnesota, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington)
- Canada Provinces: British Columbia, Ontario, Alberta only
- In this role, you will be responsible for delivering fundraising-focused implementation services across both Keela and Raisely.
Responsibilities
- payment processor support and troubleshooting (as applicable),
- 🤷 Training - We'll support you when you want to learn new skills or pay for conference or course tickets.
Requirements
- 2+ years of experience in software implementation, project management, customer engagement, and/or fundraising operations.
- Excellent organizational skills with the ability to multitask.
Nice to have
- Experience supporting or implementing fundraising tools (donation forms, campaigns, CRMs) is strongly preferred.
Skills
- integrations and workflow setup (as applicable within supported tools/processes).
Compensation
- 💵 Salary - The pay range for this role is $25 - $30 hourly.
Benefits
- 🏝️ Paid Time Off
- US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an 'end of year shutdown' which is an extra 2 week company holiday.
- Plus, you are entitled to generous paid sick leave.
- ❤️ Health Coverage & Retirement -
- We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement.
- Aplos, Keela and Raisely's Commitment to Equal-Employment, Diversity, Inclusion, and Equity
- Velora's Commitment to Equal-Employment, Diversity, Inclusion, and Equity
- Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.
Company info
- 📍check out our company website: joinvelora.com
- keela.co
- raisely.com
- aplos.com
- providing fundraising strategy-enabled configuration, training, and consulting to ensure customers go live successfully.
- Provide fundraising and donor management expertise to customers through consultative setup, calls, and email follow-up - translating goals into practical system configuration.
- Act as a liaison between customers and product teams, conveying fundraising-specific feedback and pain points to improve platform functionality and user experience across Keela and Raisely.
- As an integral member of the Implementation team, you'll support customers through all stages of their journey whether you're:
- You'll build trusted relationships with customers and help them adopt best practices in fundraising operations, online giving, and donor stewardship.
- Work with multiple customers (40+) simultaneously to successfully manage and implement new clients and their data across Keela and Raisely.
This listing is sourced directly from Velora's careers page and normalized into a canonical job model.