Docker, Inc
Senior Manager, Business Systems
Canada · Senior · Full-time
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About the role
- ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls.
- Docker is proud to be an equal opportunity employer.
Responsibilities
- Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and day-to-day prioritization of their work
- Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems, balancing production support, technical debt reduction, and net-new delivery
- Own the Salesforce DevOps and release management lifecycle: Gearset administration, source control, testing frameworks, CI/CD pipelines, deployment governance, and production change management, including planning around end-of-quarter production freezes
- Maintain governance over Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene across connected systems
- Own or co-own supporting integrations between Salesforce and platforms
- Own a set of adjacent RevOps tools outside Salesforce (e.g., Gearset, Gong, Loom) and coordinate with other owners
- Manage Agentforce, Slackbot, AI skills, and other AI-driven Salesforce offerings, and evaluate new AI-driven workflow opportunities on the platform
- Partner with GTM stakeholders to gather requirements and translate business needs into technical solutions delivered by your team
- Flexibility that fits your life - We trust you to manage your schedule while delivering great work.
- We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives.
Requirements
- 5+ years total hands-on Salesforce development experience in enterprise environments and people management
- Deep expertise with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flow automation, and platform security
- Experience with Salesforce CPQ and billing systems
- Experience with RevOps or quote-to-cash processes
- Strong understanding of Salesforce DevOps and CI/CD practices (Gearset or similar)
- Experience working in high-growth SaaS or technology companies, ideally supporting a globally distributed GTM organization
- Strong analytical, communication, and problem-solving skills; comfortable balancing people management with hands-on technical work
Nice to have
- Salesforce Platform Developer I or II, or Salesforce Administrator certification
- Familiarity with NetSuite and quote-to-cash business processes and Mulesoft
- Familiarity with data warehousing, analytics, or AI-driven workflows
- Experience supporting global sales organizations
- Meet your direct reports and the broader Business Systems team
- Get up to speed on the Salesforce instance, code base, best practices, and current roadmap
- Dive deep into the technical architecture to evaluate performance and identify refactor opportunities
- Establish a regular working cadence with the Technical Architect to align on roadmap priorities and execution ownership
Compensation
- Compensation & Equity
Benefits
- Time to recharge - Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support - Set up your workspace for comfort and success.
- Technology stipend - Equivalent to US$100 net per month to help support your work.
- Learning & development - Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave - 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees - Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits - Medical, retirement, and paid holidays vary by country.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- Docker does not offer visa sponsorship for this role.
This listing is sourced directly from Docker, Inc's careers page and normalized into a canonical job model.