Trimble
IS Help Desk Technician
US - OR, Lake Oswego · Senior · Full-time
Sponsorship not specified$20k-$25kDetected 13 days ago
PythonBashPowerShellLinuxData AnalysisLogisticsCustomer SupportCommunicationCollaborationCompTIA
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odds of building a lasting career here
39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 10 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 78%
Of 9 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 508 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation.
- For more information about Trimble (Nasdaq:TRMB), visit: www.trimble.com.
- What Makes This Role Great: In this high-impact position, you will serve as the trusted face of the Corporate IS department, optimizing enterprise IT processes to elevate technical operations across the organization.
Responsibilities
- You will interface and collaborate with other IS departments to ensure that the office and users are working efficiently and that their technical needs are met.
- Support end users with help desk support and deployment of hardware and software.
- Communicate with peers, other IS staff, IS management, business group managers, and other employees in support of end users and the corporate IS infrastructure.
- Demonstrate and utilize excellent troubleshooting skills for all hardware used in support of Trimble's computer user community, with a specific focus on Dell, Apple, and various mobile phones and tablets.
Requirements
- You work to establish credibility and forge strong internal and external partnerships.
- Facilitator: You can guide groups to work together better, understand their common goals, and navigate disagreements smoothly.
- Thorough experience with: Windows, macOS, Linux, mobile devices, tablets, printers, conference room equipment, etc.
Nice to have
- Windows, macOS, Linux, mobile devices, tablets, printers, conference room equipment, etc.
- Foundational knowledge of networks, cybersecurity, client-server model, on-prem and cloud-based endpoint management platforms, etc.
- Proven experience with macOS and Linux to deploy and troubleshoot the OS using existing tools and documentation.
- Experience with scripting and automation (e.g., PowerShell, Bash, or Python) to enhance operational efficiency.
- Familiarity with Google Workspace for enterprise collaboration and project management.
- Lake Oswego, Oregon (In Office) Travel Requirement:
- Why You'll Love Working With Us:
- You'll work on projects that truly matter:
Skills
- Minimum of an Associate's Degree in Information Technology, Vocational or Technological education in Information Technology.
- Alternatively, candidates with 6+ years of relevant experience and IT certifications such as ITIL, CompTIA A+, etc., may be considered.
- Excellent communication skills in English, verbal and written.
- Experience of providing exceptional and effective customer service with both technical and non-technical personnel.
- Excellent organization skills.
- Experience in asset lifecycle management.
Compensation
- Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position.
- This compensation range is based on a full time schedule.
- Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
- Hiring Range $19.62-$24.52 Pay Rate Type Hourly Bonus Eligible?
Benefits
- Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
- Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
- If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
Company info
- Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.
- Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.
- Key Exciting
- Key Exciting Responsibilities: You will support a variety of end-users and software developers onsite in our Lake Oswego office, and other US-based locations.
- You'll provide world-class customer service and work with a cohesive global IS team.
- Display a high-level of customer service and professionalism.
- Resolve issues individually or in conjunction with other IS staff and resources in a timely and effective manner.
Equal opportunity
- Candidate Privacy Notices by Country If you need assistance or would like to request an accommodation in connection with the
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This listing is sourced directly from Trimble's careers page and normalized into a canonical job model.