usan
Software QA Analyst - Hybrid - Norcross, GA
Norcross, Georgia · Junior
No sponsorshipDetected 1 day ago
JavaScriptHTMLCSSAWSExcelCommunicationCritical ThinkingMicrosoft Office
About the role
- USAN is seeking a driven individual to join our team as a Software QA Analyst.
- The Software QA Analyst is instrumental in improving quality, functionality, reliability, and usability of software products.
- The successful candidate will have strong verbal & written communication skills, critical thinking skills, and a strong desire for continuous learning.
Responsibilities
- USAN is an AWS Advanced Tier Partner specializing in Amazon Connect, helping organizations design and deploy scalable, AI-driven customer interactions that accelerate time to value and maximize ROI.
- With over 35 years of deep contact center expertise, USAN delivers modern agentic CX solutions and a white-glove approach to optimizing and managing cloud contact center environments through its managed services.
Requirements
- Applicants must be authorized to work for ANY employer in the U.S.
Nice to have
- Bachelor's degree in Computer Science or Information Systems
- 1-2 years of Software Quality Assurance experience
- Background in SDLC
- Experience with IVRs
- Competitive compensation program
- Company Description
- United States Advanced Network, In. (USAN) is a privately held corporation based out of Norcross, GA (a suburb of Atlanta, GA).
- For more information, please visit us at www.usan.com
Skills
- HTML, HTML5, CSS, JavaScript, Sencha ExtJS
- 1-2 years experience.
- Bachelor's degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field.
- Strong written and verbal communication skills.
- Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
- Strong technical and analytical skills
- Must be very detail-oriented
- Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
- Must be Fluent in Spanish
Compensation
- Competitive compensation program
Benefits
- Outstanding benefits package (including medical, dental, vision and life insurance)
- Excellent holiday/vacation plans
- Employee Referral Bonus Program
- Annual performance-based bonus
Visa & Work Authorization
- Applicants must be authorized to work for ANY employer in the U.S.
This listing is sourced directly from usan's careers page and normalized into a canonical job model.