paragonbhc
Associate Director of Crisis Services
Frisco, Colorado · Director · Full-time
Sponsorship not specified$85k-$95kDetected 14 days ago
ComplianceHIPAAEHR/EMRLeadershipCollaborationProblem SolvingCritical ThinkingOrganizational Skills
About the role
- This role directly supervises 13 staff (with additional growth anticipated), who in turn supervise clinical and care management staff.
- The Associate Director ensures high-quality, compliant, and mission-driven service delivery across crisis programs.
- This position is responsible for oversight of documentation standards, adherence to policies and procedures, regulatory compliance, and supervision of master's-level clinicians working toward licensure.
Responsibilities
- Develop and improve operational workflows and standard operating procedures.
- Supervise crisis Team Leads and WIC staff, supporting development as emerging leaders.
- Support clinical supervision structures and ensure staff understand roles and responsibilities operating as multidisciplinary teams.
- Partner with the Director to align crisis services with organizational strategy and goals.
- Coordinate staffing resources and referral workflows to meet service demand, maintain licensure requirements, and optimize operational efficiency.
- Monitor response times, census, productivity, quality metrics, and other key performance indicators to support continuous quality improvement.
- Collaborate with Team Leads to promote consistency in clinical practice, workflows, and service delivery across crisis programs.
- Develop, implement, and continuously improve policies, procedures, and workflows that support safe, effective, risk-managed, and family-centered crisis services.
- Provide direct clinical services and operational support as needed to ensure continuity of care and program effectiveness.
- Professional development support
Requirements
- Education: Master's degree in Counseling, Social Work, Clinical Psychology, or related field (required).
- Licensure: Active Colorado clinical license in good standing (LPC, LCSW, LMFT)
- All licenses must stay up to date and valid during employment.
- Minimum of seven (7) years of experience in behavioral health or healthcare settings.
- Experience developing training materials or skill-based curriculum for staff is a plus.
- Other Requirements: Valid driver's license, auto insurance, willingness to travel to homes/communities.
- Requires living in or near the location of the posting.
- Job Details
Nice to have
- Experience training new clinicians and developing skill-based content for bachelor's-level staff is strongly preferred.
- Experience supervising master's-level clinicians preferred.
- Experience in Medicaid-funded or third-party reimbursed environments strongly preferred.
- Experience launching or managing crisis stabilization or walk-in center programs preferred
- Experience with Mobile Crisis Response or 988 systems preferred
- Language Skills: Bilingual (Spanish) preferred
Skills
- Bilingual (Spanish) preferred
Compensation
- $85,000-$95,000 per year
Benefits
- Paid health, dental, vision, life, short- and long-term disability insurance.
- Discretionary Time Off (DTO)
- Paragon Behavioral Health Connections is committed to creating a diverse, inclusive, and equitable workplace.
- 401(k)retirement plan
- About Paragon Behavioral Health Connections
- Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a mission to positively impact individuals and families through compassionate, and client-centered care.
- Coordinate staffing schedules to ensure continuous coverage.
- Coordinate with nursing, prescribers, peer support, behavioral health technicians, and clinicians to ensure integrated service delivery.
- Participate in on-call coverage.
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