paragonbhc

paragonbhc

Associate Director of Crisis Services

Frisco, Colorado · Director · Full-time

Sponsorship not specified$85k-$95kDetected 14 days ago
ComplianceHIPAAEHR/EMRLeadershipCollaborationProblem SolvingCritical ThinkingOrganizational Skills

About the role

  • This role directly supervises 13 staff (with additional growth anticipated), who in turn supervise clinical and care management staff.
  • The Associate Director ensures high-quality, compliant, and mission-driven service delivery across crisis programs.
  • This position is responsible for oversight of documentation standards, adherence to policies and procedures, regulatory compliance, and supervision of master's-level clinicians working toward licensure.

Responsibilities

  • Develop and improve operational workflows and standard operating procedures.
  • Supervise crisis Team Leads and WIC staff, supporting development as emerging leaders.
  • Support clinical supervision structures and ensure staff understand roles and responsibilities operating as multidisciplinary teams.
  • Partner with the Director to align crisis services with organizational strategy and goals.
  • Coordinate staffing resources and referral workflows to meet service demand, maintain licensure requirements, and optimize operational efficiency.
  • Monitor response times, census, productivity, quality metrics, and other key performance indicators to support continuous quality improvement.
  • Collaborate with Team Leads to promote consistency in clinical practice, workflows, and service delivery across crisis programs.
  • Develop, implement, and continuously improve policies, procedures, and workflows that support safe, effective, risk-managed, and family-centered crisis services.
  • Provide direct clinical services and operational support as needed to ensure continuity of care and program effectiveness.
  • Professional development support

Requirements

  • Education: Master's degree in Counseling, Social Work, Clinical Psychology, or related field (required).
  • Licensure: Active Colorado clinical license in good standing (LPC, LCSW, LMFT)
  • All licenses must stay up to date and valid during employment.
  • Minimum of seven (7) years of experience in behavioral health or healthcare settings.
  • Experience developing training materials or skill-based curriculum for staff is a plus.
  • Other Requirements: Valid driver's license, auto insurance, willingness to travel to homes/communities.
  • Requires living in or near the location of the posting.
  • Job Details

Nice to have

  • Experience training new clinicians and developing skill-based content for bachelor's-level staff is strongly preferred.
  • Experience supervising master's-level clinicians preferred.
  • Experience in Medicaid-funded or third-party reimbursed environments strongly preferred.
  • Experience launching or managing crisis stabilization or walk-in center programs preferred
  • Experience with Mobile Crisis Response or 988 systems preferred
  • Language Skills: Bilingual (Spanish) preferred

Skills

  • Bilingual (Spanish) preferred

Compensation

  • $85,000-$95,000 per year

Benefits

  • Paid health, dental, vision, life, short- and long-term disability insurance.
  • Discretionary Time Off (DTO)
  • Paragon Behavioral Health Connections is committed to creating a diverse, inclusive, and equitable workplace.
  • 401(k)retirement plan
  • About Paragon Behavioral Health Connections
  • Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a mission to positively impact individuals and families through compassionate, and client-centered care.
  • Coordinate staffing schedules to ensure continuous coverage.
  • Coordinate with nursing, prescribers, peer support, behavioral health technicians, and clinicians to ensure integrated service delivery.
  • Participate in on-call coverage.

This listing is sourced directly from paragonbhc's careers page and normalized into a canonical job model.