Accorhotel

Accorhotel

Loyalty Analysist Supervisor

Scottsdale, AZ, United States

Sponsorship not specifiedDetected 2 days ago
ExcelLeadershipCommunicationProblem SolvingOrganizational Skills

About the role

  • The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic.
  • The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa.
  • This place really has it all - except for you!

Responsibilities

  • Develop and maintain strong guest relationships to ensure guest loyalty.
  • Develop and maintain contacts and professional working relationships with counter parts in other Fairmont, the Scottsdale community and hospitality service providers in our area.
  • Create loyalty accounts for all new users and maintain user logins
  • Maintaining communication of up to date, accurate information between guests, staff, management and our business partners on a consistent basis.
  • Lead by example by providing exceptional guest service with a passion to continually exceed expectations and anticipate guest needs.
  • Performs any and all other tasks which are assigned by management.
  • Proven leadership skills which support an environment of colleague development, interdepartmental teamwork and a passion for unequalled customer service.

Requirements

  • Proof of eligibility to work in the United States is required.
  • We welcome you as you are and you can find a job and brand that matches your personality.

Benefits

  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
  • Adheres to and promotes the Company's Health and Safety policies to ensure a safe work environment and knowledgeable about all safety and emergency procedures.

Company info

  • A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
  • We are far more than a worldwide leader.

Visa & Work Authorization

  • Visa Requirements: Proof of eligibility to work in the United States is required

This listing is sourced directly from Accorhotel's careers page and normalized into a canonical job model.