University of New Orleans

University of New Orleans

Application Support & Training - Coordinator 2

Baton Rouge, La

Sponsorship not specified$55k-$65kDetected 31 days ago
Customer SupportResearchCommunicationTime ManagementPublic SpeakingMicrosoft Office

Stay score

odds of building a lasting career here

88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70

Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.

Lottery odds assume a STEM candidate.

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H-1B wage level

the lottery is wage-weighted — each level is one more entry

Level I · 1×
Level I$39,5201 entry
Level II$55,7442 entries
Level III$71,9893 entries
Level IV$88,2134 entries

$744 more — $55,744 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.

Based on the DOL prevailing wage for this occupation and worksite, a base salary of $55,744 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Quality Assurance Analysts and Testers" for prevailing-wage purposes.

DOL prevailing wage, 2026-27 wage year · Software Quality Assurance Analysts and Testers (15-1253) · Baton Rouge, LA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.

Employer immigration record

from this employer's Department of Labor filings

States it is exempt from the H-1B cap

In 1 Department of Labor filing, this employer states it is an institution of higher education — one of the statutory grounds for exemption from the H-1B cap. Cap-exempt employers can file year-round without entering the lottery.Employer's own attestation on a Department of Labor wage determination, not a USCIS determination — exemption is decided per petition.

Green-card follow-through: 60%

Of 5 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 503 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • Plan, coordinate, schedule and present training classes in person and via online meetings; may include travel to locations within Louisiana.
  • Assist in course development of special topics as defined by state officials.
  • Adhere to and communicates policies, rules, and regulations relating to technology use.

Responsibilities

  • Provide technical support by diagnosing technical problems and identifying appropriate solutions through research.
  • Develop and maintain internal department documentation.
  • Develop, produce, distribute, and update training materials in the form of guides, videos, PowerPoint presentations, etc. to LDH and UNO contract employees.
  • Assist in setup and support at various workshops and conferences.
  • Work with unit supervisor to develop and implement plans for new process implementation.
  • Please upload the following documents in the Resume/Cover Letter section.

Requirements

  • Bachelor's Degree, or Associates degree with 3 years of professional experience, or 6 years of professional experience in lieu of degree
  • Minimum 1 year of professional experience with technical training or content development.
  • Minimum 1 year of professional experience with public speaking or presentations.
  • Advanced degree.
  • Minimum 2 years of professional experience with technical training or content development.
  • Minimum 2 years of professional experience with public speaking or presentations.
  • Minimum 2 years of professional experience with LDH information systems or programs utilized by the department.
  • The required information is listed below in the job posting.
  • You must complete all required portions of the application and attach the required documents in order to be considered for employment.
  • Required Attachments
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up, and verbal/written communications skills.
  • MOUS, ACE, MCT or other relevant industry certifications.
  • SALARY: 55-65k

Compensation

  • $55k-$65k

This listing is sourced directly from University of New Orleans's careers page and normalized into a canonical job model.