UofL Health
Patient Access Manager, Mary and Elizabeth Hospital
Louisville, Kentucky
Sponsorship not specifiedDetected 6 days ago
StatisticsComplianceAccountingExcelProcess ImprovementCustomer SupportCernerLeadershipCommunicationCollaborationCritical ThinkingMicrosoft Office
About the role
- Job Summary / Job Purpose Oversees the scheduling, orders management, insurance verification, pre-authorizations, financial counseling, and all points of patient registration for the University of Louisville and Brown Cancer Center.
- This includes oversight of department operations 24/7.
- The ability to communicate effectively with all types of people at all levels is critical.
Responsibilities
- Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
- Maintains confidentiality and protects sensitive data at all times.
- Works collaboratively and supports efforts of team members.
- Organized - manages time effectively, keeps tasks appropriately prioritized
- reflects a drive to achieve and outperform.
- views people, their knowledge and capabilities as assets and provides opportunities that allow employees to continuously learn and develop.
- Manages overtime and other departmental expenses within budget; analyzes month-end
- Maintains in-depth knowledge of the Registration system; actively participates in
Requirements
- Must be able to communicate effectively in both verbal and written formats.
Nice to have
- 5 years' experience in Patient Access operations
- Extensive knowledge of relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service clearance activities.
Skills
- Expert knowledge of all payer requirements for authorization
- Proactive - anticipates and plans for problems before they arise
- Flexible - ability to change directions as needed for the good of the department or organization
- Advanced knowledge in Excel with Experience in Microsoft Office application.
- Job Requirements / Qualifications
- Education / Accreditation / Licensure (required & preferred):
- Bachelor's degree in healthcare, business, accounting or equivalent leadership experience
- Certification preferred (can be acquired post hire)
- Experience (required and preferred):
- 3 - 5 years' experience in Patient Access operations
- Must be able to work under considerable stress, using tact and diplomacy at all times
- Cerner experience preferred
Benefits
- Identify reasons for write-offs for scheduled tests not meeting medical necessity and implement
- With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL
- Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Company info
- desire to serve and focus one's efforts on discovering and meeting the needs of internal and external customers.
Apply directly at UofL Health →Create a free account for alerts like thisView UofL Health immigration profile
This listing is sourced directly from UofL Health's careers page and normalized into a canonical job model.