Bentley Systems
Operations Manager
Exton, Pennsylvania, United States · Senior · Full-time
Sponsorship not specifiedDetected 20 days ago
RESTA/B TestingProject ManagementProcess ImprovementPerformance ManagementLeadershipCommunicationCollaborationConstruction Management
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Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- LCA is the steward of Bentley's integrity, trust, and license to operate and grow.
- IBP is the horizontal department across LCA, which serves as the connective tissue between LCA and the rest of Bentley - facilitating two-way flow of insights and collaboration to amplify, enhance, and accelerate Bentley's success.
- You will enhance outcomes and experience by designing, aligning, and improving how people, processes, information, and technology work together.
Responsibilities
- Support operations of regular LCA business reviews, including preparation of agendas and materials to drive accountability, alignment, and transparency.
- Develop executive-ready dashboards, metrics, reports, and planning materials to support leadership decision-making.
- Establish and continuously improve the operating rhythms, governance mechanisms, and management processes that support effective execution across LCA.
- Develop a deep understanding of the goals, priorities, workflows, and interdependencies across LCA's departments to identify opportunities to improve collaboration, communication, alignment, and organizational efficiency.
- Build trusted relationships throughout the organization and influence outcomes without direct authority.
- Partner with department-level leaders and HR Business Partner as relevant to support effective operational initiatives and processes, including organizational changes and training.
- Identify and drive continuous process improvement to enhance collaboration, communication, alignment, experience, and overall organizational efficiency.
- Identify, create and maintain solutions that support effective organizational knowledge management within LCA, so the right people have the right information at the right time to maximize opportunities.
- Be part of a company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world.
Requirements
- 10+ years of experience in business operations, management consulting, organizational effectiveness, transformation, continuous improvement, strategy and operations, or related field.
- Experience working with senior leaders and managing complex stakeholder environments.
- Strategic Thinking: Ability to understand and apply a strategic mindset to identify operational needs and initiate projects that add real business value.
- Demonstrated success leading cross-functional initiatives and driving organizational change.
- Experience developing operational processes, governance structures, planning mechanisms, and performance management frameworks.
- Communication & Relationship Building: Exceptional emotional intelligence and interpersonal effectiveness, with strong verbal, written, and presentation skills.
- Project Management: Recognized ability to effectively manage multiple, simultaneous projects, stakeholders, and responsibilities in a highly visible role with considerable autonomy.
- Systems Thinking: Ability to identify root causes and design practical, scalable solutions that drive business value.
- Leadership and Collaboration: Proven track record in influencing and building consensus without authority, and ability to navigate organizational complexity with diplomacy and sound judgement.
- Technology Solutioning and Innovation: Experience and interest in identifying, procuring, developing, implementing, and using technology (including AI solutions) to improve business outcomes.
- #LI-HYBRID
- This is a Hybrid role.
Nice to have
- Experience implementing technology-enabled business improvements is strongly preferred.
- Experience with Lean, Six Sigma, business process improvement, or similar methodologies preferred.
Compensation
- Lead the coordination for development, monitoring, and execution of LCA's annual objectives and long-term strategic planning in a manner that aligns with the enterprise's strategic priorities.
Benefits
- An attractive salary and benefits package.
- A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
Company info
- Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company.
- We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment.
- Bentley Systems' 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.
- Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities.
- Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations.
- Equal Opportunity Employer:
- Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.
- This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training.
- Know Your Rights as an applicant under the law.
- Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination
- Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice
- Request an Accommodation:
- As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities.
- We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.
- You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com
Equal opportunity
- Employer:
- Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.
- As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com
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