Tillster

Sr. Product Manager

North Carolina · Senior · Part-time

No sponsorship$135k-$165kDetected 69 days ago

A/B TestingUX ResearchProduct ManagementProduct StrategyOKRsRecruitingCustomer SuccessCommunicationCritical Thinking

About the role

Product Manager About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions.
Recruiter interview with a Talent Acquisition Specialist 2.
To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer.

Partner with engineering, design, operations, sales, customer success, and implementation teams to deliver scalable solutions.
Build and maintain tooling for restaurant administration, merchant management, order operations, user permissions, and platform integrations.
Embrace creativity and pursue new ideas to drive progress and improvement.

5-7+ years of product management experience, with experience in B2B, enterprise SaaS, ecommerce, or restaurant technology.
Excellent communication and prioritization skills, with a track record of shipping high-impact products.
Experience building platform tools, admin systems, or operational workflows for complex users and organizations.
Strong analytical skills, including use of product metrics, experimentation, and data-driven prioritization.
Ability to work cross-functionally in fast-paced environments and manage multiple stakeholders.
Experience supporting external customers and internal teams through launch, rollout, and adoption.
Thriving at Tillster
As a member of Tillster, you will embody our core values:
Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster's stage of development, resources, and stated goals.
Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.

Restaurant, food service, hospitality, or digital ordering experience.
Experience with APIs, integrations, payments, commerce systems, or multi-tenant enterprise platforms.
Familiarity with customer journey mapping, usability testing, and workflow optimization.

Use strong critical thinking skills to make informed decisions based on accurate and relevant data.

All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits.
Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program ("EAP") and Optum Care 24-hour confidential medical counseling services.
Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years.
Eligible part-time employees earn pro-rated PTO.
Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
Education, Learning & Development: We offer college tuition and education assistance programs; Udemy Learning courses; and ongoing learning and development opportunities.
We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over.
In doing so, together we are transforming e-commerce in restaurants and making the till grow for Tillster and our customers.
Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster's stage of development, resources, and stated goals.
The company observes ten (10) paid holidays per calendar year.
We offer college tuition and education assistance programs; Udemy Learning courses; and ongoing learning and development opportunities.
Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team.
We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow.
Lead discovery with enterprise restaurant customers to understand operational needs across multi-location and complex brand environments.

This listing is sourced directly from Tillster's careers page and normalized into a canonical job model.