Idealforcellc
Service Desk Analyst (40896)
Phoenix, AZ, United States · Contract
Work authorization requiredDetected 3696 days ago
Outbound SalesCustomer SupportTCP/IPCommunicationProblem Solving
About the role
- IDEALFORCE has a Contract position available immediately for a Service Desk Analyst to join our customer in Phoenix Arizona.
- Contract is expected to go for 4-6 months.
- Please find below additional details about this job.
Requirements
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Nice to have
- Inbound and Outbound call center for IT issues
- no cold calling.
- Calls are specific to authorized users of ADOT systems who had their systems refreshed.
- Service Desk focus is customer service excellence.
- Experience in a call center supporting Roll outs of Windows 7 and 10 and Office 2013.
- Associate's degree plus three or more years of information technology experience (or equivalent experience).
- Strong customer service skills.
- Excellent interpersonal, written and oral communication skills.
Equal opportunity
- "All your information will be kept confidential according to EEO guidelines".
Visa & Work Authorization
- All candidates who are authorized to work in US are encouraged to apply
Apply directly at Idealforcellc →Create a free account for alerts like thisView Idealforcellc immigration profile
This listing is sourced directly from Idealforcellc's careers page and normalized into a canonical job model.