Irth Solutions
Gestionnaire de comptes bilingue (FR/EN) - Bilingual Account Manager (New)
Quebec, Canada
Sponsorship not specifiedDetected 15 days ago
RESTCRMAccount ManagementValuationCustomer SuccessCommunicationCollaborationPublic Speaking
About the role
- Vous aimez bâtir des relations durables et travailler en équipe?
- Nous sommes à la recherche d'un(e) Gestionnaire de comptes qui collaborera au quotidien avec nos équipes Ventes et Customer Success pour gérer et faire grandir un portefeuille clients attitré.
- Poste 100 % en télétravail Vous évoluerez dans une atmosphère de travail dynamique et collaborative.
Responsibilities
- Develop and maintain a relationship of trust with the clients after the initial sales
- Define growth plans on appointed client portfolio Manage and master the financial aspects of your client portfolio Identify new clients needs, and convert them into business opportunities Deliver strong business presentations to key stakeholders, often at the executive level Deliver constant proactivity to follow up and engage with clients, in alignment with internal expectations
Nice to have
- Fluent French & English Mandatory, both written and spoken.
- A third language such as Portuguese is an asset.
- Bachelor's degree in administration (BBA) or any other field deemed pertinent.
- At least 3-4 years of experience in customer success account management or solution consulting role.
- 2-3 years of experience with SAAS or CRM a plus.
Skills
- Flexibility and ability to work simultaneously on different subjects.
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