Otterai

Otterai

Client Platform Engineer

Mountain View, CA

Sponsorship not specified$155k-$185kDetected 1 day ago
PythonLinuxDevOpsPlatform EngineeringOAuthAccessibilitySystems Engineering

About the role

  • As an Client Platform Engineer, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently.
  • You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform.
  • This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence.

Responsibilities

  • Provide frontline IT support for employees across Windows and macOS environments.
  • Manage onboarding and offboarding processes, including device setup, access provisioning, and account management.
  • Maintain and optimize company systems such as Google Workspace, Slack, and security tools.
  • Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences.
  • Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring.
  • Contribute to IT process documentation and help scale support operations as the company grows.
  • We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.

Nice to have

  • Troubleshoot hardware, software, and network issues to ensure minimal downtime.
  • Strong scripting skills (Python preferred
  • Go is a plus) and comfort integrating APIs/services
  • Solid troubleshooting fundamentals across macOS/Windows endpoints, networking basics, and security hygiene
  • Able to work through ambiguous problems and coordinate with IT, Security, and Engineering stakeholders
  • Write clear documentation and communicate tradeoffs in a practical, evidence-based way
  • Identity and access workflows (Okta/Entra, Google Workspace/M365), provisioning automation

Compensation

  • $155,000 to $185,000 USD per year.
  • This salary range represents the low and high end of the estimated salary range for this position.
  • The actual base salary offered for the role is dependent on several factors.
  • Our base salary is just one component of a comprehensive total rewards package.

Benefits

  • Comfortable working in Linux environments and learning operational best practices (monitoring, patching, reliability)

Company info

  • Google Workspace and/or M365 administration
  • Modern device management and endpoint security workflows (Kandji, Intune, Jamf)
  • Partnering with Security on compliance initiatives or vulnerability management
  • Join our mission to empower teams through technology that supports AI-powered productivity.
  • We're Looking For Someone Who
  • 2+ years in IT Systems / Enterprise IT / Systems Engineering / DevOps-internal tooling, supporting internal customers (employees)
  • We are in the business of shaping the future of work.
  • Our mission is to make conversations more valuable.

Equal opportunity

  • Otter.ai is an equal opportunity employer.
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This listing is sourced directly from Otterai's careers page and normalized into a canonical job model.