Salesforce

Salesforce

Principal Data and AI Architect

Canada - Toronto · Principal

Sponsorship not specifiedDetected 1 day ago
PythonData StructuresBigQuerySnowflakeRedshiftDatabricksData ScienceData VisualizationLLMsAgentic AISalesforceCRMRecruitingCustomer SuccessElectrical Engineering

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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • As a Data & AI Technical Architect, you are the expert thought leader and senior field specialist for customers evaluating, implementing, and expanding their use of Salesforce Data 360 (Data Cloud), Agentforce, and the broader enterprise data and AI ecosystem.
  • Your work sits at the intersection of technical architectural, solution engineering, applied data and AI, and delivery-aware judgment on what it takes to make a solution succeed.
  • You help customers translate their data and AI ambitions into practical, actionable architectures.

Responsibilities

  • Share a clear point of view on enterprise data and AI - how agents, data platforms, CRM, trust, identity, workflow, governance, and adoption come together into something that delivers value through Salesforce.
  • Lead customer architectural discussions around Data 360, Agentforce, data structures and patterns, AI readiness, identity management, governance, integration, automation, and business value.
  • Build customer confidence through demos, prototypes, proofs of concept, reference patterns, and architectural walkthroughs that demonstrate what's real as well as what it will take to operationalize and scale.
  • Continuously scan the horizon and tinker to refine your judgement on what's worth building and how to build within the data and AI space.
  • You bring field presence and credibility across a range of levels with your ability to effectively engage customer executives, enterprise architects, data platform owners, security and governance leaders, technical practitioners, sellers, partners, and delivery stakeholders.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
  • And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.

Requirements

  • 7+ years experience in technical architecture, enterprise architecture, solution engineering, consulting, implementation, software engineering, product development, or related work in complex enterprise environments.
  • Strong understanding of enterprise data, AI, integration, governance, security, privacy, and platform architecture concepts and patterns.
  • The ability to distill and communicate complex technical ideas to executive and technical audiences.
  • You are a leader who confidently defines the what, how, and why, and challenges the status quo when you see a better path.
  • A track record of shaping technical strategy with input from customers and /or stakeholders, validating solution approaches, and connecting business needs to technology decisions.
  • Experience working across Sales, Product, Engineering, Support, and delivery or customer teams to move solutions from idea to execution.
  • Demonstrated curiosity and learning velocity in emerging technologies - especially within the AI, data, automation, and agentic systems space.
  • Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Data Science, other STEM degrees or equivalent work experience. Graduate study a plus.
  • Helpful Experience
  • We care most about architectural judgment, learning velocity, and stakeholder impact. Experience with any of the following technologies and functions is a plus:

Nice to have

  • Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Data Science, other STEM degrees or equivalent work experience.
  • Graduate study a plus.
  • Experience with any of the following technologies and functions is a plus:

Skills

  • Salesforce Data 360 (Data Cloud), Agentforce, MuleSoft, Tableau, Informatica, or the broader Salesforce Platform.
  • Conversational AI, voice-enabled AI agents, real-time voice orchestration, telephony integrations, or multi-channel service experiences.
  • Modern data platforms such as Snowflake, Databricks, BigQuery, or RedShift, and the hyperscaler ecosystems around them.
  • AI agents, generative AI, AI governance and observability, external agent ecosystems, hyperscaler AI services, or enterprise automation.
  • Programming languages such as Python, common data structures and tooling, and AI-assisted development pipelines.

Compensation

  • For Ontario-based roles, the base salary hiring range for this position is CAD 179,130 to CAD 229,130 annually.

Benefits

  • Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
  • It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
  • The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
  • The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Company info

  • deep on the trusted data and agent foundation that everything else depends on, and wide across the ecosystem on which your customers actually run their business - because real architecture lives at the seams between systems, not inside any single product.
  • Partner with sellers and solution teams to uncover customers' real problems, shape technical strategy, and pressure-test feasibility and cost-to-serve early.
  • The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
  • It means that at Salesforce, we believe in equality for all.
  • At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

Equal opportunity

  • If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
  • equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

Visa & Work Authorization

  • Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
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This listing is sourced directly from Salesforce's careers page and normalized into a canonical job model.