HopSkipDrive

HopSkipDrive

Regional Account Manager

Remote USA · Staff+ · Full-time

Sponsorship not specified$85k-$90kDetected 22 days ago
SalesforceCRMAccount ManagementExcelLogisticsCustomer SuccessCommunication

About the role

  • The Regional Account Manager (RAM) is responsible for day-to-day account management and long-term account strategy across a Tier 2 book of business.
  • This is a revenue-owning role focused on driving measurable outcomes through strategic account planning, Challenger-led selling, and cross-functional execution.
  • To excel in this role, you will be expected to take ownership of and demonstrate the following key job responsibilities:

Responsibilities

  • Spearhead Enterprise Growth: Drive strategic expansion across HopSkipDrive's product suite through structured discovery and Challenger methodology.
  • Build and execute district-level growth strategies, including multi-threaded stakeholder plans while owning retention, expansion, and overall performance of named accounts.
  • Manage Client Accounts: Deliver exceptional client service, build and maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders.
  • Seek Net-New Opportunities: Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity. Drive strategic expansion across HopSkipDrive's product suite through structured discovery and Challenger methodology.
  • Partner Cross-Functionally: Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize our offerings to their needs.
  • Lead Pricing Discussions: Lead renewals and expansions, including structured negotiations and closing motions
  • Employ AI to assist in building recurring account reports, identifying product-level gaps, and creating scalable growth strategies that prioritize client outcomes by automating routine reporting and documentation, you will minimize administrative overhead, dedicating more time to discovery and deepening multi-threaded district relationships.
  • drive revenue growth, deliver value to our clients, and redefine what's possible in mobility - while making a meaningful difference for those who need it most.

Requirements

  • 5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments.
  • Proven ownership of retention and expansion revenue.
  • Experience leading cross-functional account execution.
  • Comfort operating in ambiguity with accountability for outcomes.
  • High operational rigor and the ability to leverage AI into daily workflows
  • Familiarity with Challenger or similar insight-led sales methodologies.
  • Additional national travel may be needed and reliable transportation is required.

Skills

  • About HopSkipDrive
  • 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list.
  • HopSkipDrive is a Series D company and has raised $100M to date.

Compensation

  • The salary range for this role is an $85,000-90,000 base with an OTE of $130,000 - $140,000.

Benefits

  • This role owns retention, expansion, and overall account health while serving as the strategic quarterback for complex districts.
  • We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity.
  • The total compensation package for this role also includes equity stock options.

Company info

  • We are a driven, mission-focused team, passionate about transforming transportation through innovation and impact. Rather than just selling a service, we build lasting partnerships with school districts and government agencies, solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions.
  • As a Revenue team, our goal is clear: drive revenue growth, deliver value to our clients, and redefine what's possible in mobility - while making a meaningful difference for those who need it most.
  • The Role
  • The Regional Account Manager (RAM) is responsible for day-to-day account management and long-term account strategy across a Tier 2 book of business. This role owns retention, expansion, and overall account health while serving as the strategic quarterback for complex districts. With support from Regional Sales Management, the RAM sets and executes account strategy and provides recommendations to senior staff for required resources, collaborates cross-functionally with Metro Service Managers to drive operational excellence at the account level and plays an active role in identifying product-level gaps and strategies for product penetration by account.
  • We are a driven, mission-focused team, passionate about transforming transportation through innovation and impact.
  • Rather than just selling a service, we build lasting partnerships with school districts and government agencies, solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions.
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This listing is sourced directly from HopSkipDrive's careers page and normalized into a canonical job model.