Cityofhamilton
Job ID #32102: PHS Information Management Clerk
Hamilton, Ontario
Sponsorship not specifiedDetected 5 days ago
ExcelHRCustomer SupportPublic HealthCommunicationProblem SolvingTime ManagementMicrosoft Office
About the role
- Vacancy type: This posting is for an existing vacancy.
- Internal applicants should apply with your work e-mail address.
- External applicants are considered only after the internal posting process has been completed.
Responsibilities
- Reporting to the Manager, Data Management, supports the Records and Information (RIM) Specialist by carrying out day-to-day records and information management activities across both paper and electronic formats.
- Records and Information Lifecycle Support
- Maintains business files and client records across paper and electronic formats in accordance with City and HPH policies and procedures.
- Performs computerized and manual searches of records.
- Organizes and maintains HPH inactive records temporarily stored within HPH Central Files.
- Electronic Content and Information Governance Support
- Supports the application of folder structures, metadata standards and access permissions across HPH electronic information assets.
- Supports the application of HPH's records taxonomy and metadata requirements as these are developed and implemented.
- Supports the implementation of electronic retention and disposition practices in PHS systems.
Requirements
- Demonstrated experience with Electronic Document and Records Management Systems with proficiency in records management processes.
- Experience with OSCAR (Open Source Clinical Application and Resource) would be an asset.
- Experience in a Microsoft Office computerized environment.
- Working knowledge of Microsoft Outlook, Word, Excel and Access programs.
- Must be able to lift heavy file boxes (i.e. 20 lbs).
- Excellent people skills with an emphasis on customer service and the ability to deal with difficult people.
- If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.
- Maintains confidential records with high degree of integrity and respect for privacy.
- Assists with legal hold and lock box administration in HPH information systems as required.
- Developed understanding of records and information management principles and the information lifecycle, combined with excellent data entry skills related to duties listed above normally acquired through a combination of education and/or courses in records and information management, library studies and work experience. An understanding of medical terminology would be a definite asset.
- Demonstrated experience with Electronic Document and Records Management Systems with proficiency in records management processes. Experience with OSCAR (Open Source Clinical Application and Resource) would be an asset.
- Experience in a Microsoft Office computerized environment. Working knowledge of Microsoft Outlook, Word, Excel and Access programs.
- Ability to input, retrieve and manipulate data at an acceptable speed as well as ability to maintain accurate and complete databases. Proficient in keyboarding skills with emphasis on
- General knowledge of Provincial Acts & Regulations such as Personal Health Information Protection Act, 2004 (PHIPA), Freedom of Information and Protection of Privacy Act (FIPPA)
- Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
- Problem solving and workload prioritization
- Strong interpersonal and communication skills. Excellent people skills with an emphasis on customer service and the ability to deal with difficult people.
- Excellent time management and organizational skills. Work planning and priority setting within defined timelines.
- NOTE: The successful candidate will be required to provide immunization records, which may include TB testing prior to the start of employment to meet the requirements of Policy HSW-01 Staff Proof of Immunity to Vaccine Preventable Diseases.
Benefits
- Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- The position helps implement information governance standards, and acts as a liaison between public health program areas and the RIM function.
- The position is also responsible for fulfilling role-based HPH user access management for e-health software applications.
- Maintains inventories of public health paper records and information assets.
- Fulfills role-based HPH user access management requests received from HPH managers and supervisors for staff access to e-health software applications.
- Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and Personal Health Information Protection Act (PHIPA), and City and PHS policy compliance for records and information management.
Company info
- Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees.
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