Nucleus

Client Services Director

United States - Remote · Director

Sponsorship not specified$145k-$185kDetected 2 days ago

Stakeholder ManagementBusiness DevelopmentForecastingBudgetingLeadershipCommunicationCollaboration

About the role

As a Client Services Director, you'll provide strategic leadership across two key client accounts-one focused on Medical Affairs and the other on Commercial/Promotional.
Working closely with cross-functional teams, you'll shape account strategy, identify opportunities for growth, mentor high-performing Client Services teams, and play an active role in strengthening long-term client partnerships.
Oversee financial performance across your portfolio, including forecasting, budgeting, profitability, resource planning, and identifying opportunities for organic growth.

Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor and confidently navigating complex conversations and business challenges.
Partner with Scientific Services, Creative, Digital, and Operations teams to develop and deliver impactful solutions that align with client objectives.
Lead, coach, and develop Client Services team members, creating a collaborative, inclusive, and high-performing environment.
Support new business opportunities by contributing to proposals, pitches, and onboarding activities while identifying opportunities to expand existing client partnerships.
Collaborate with senior leadership to support broader business initiatives, team development, and strategic planning.
Our company is dedicated to building a diverse, inclusive, and authentic workplace.

Proven success managing complex, strategic client relationships and serving as a trusted advisor to senior stakeholders.
Strong commercial and financial acumen, with experience managing account budgets, forecasting, profitability, and organic growth.
Confident supporting business development activities, including proposals, pitches, and expanding existing client partnerships.

$145,000 - $185,000 USD
The base salary range represents the low and high end of the salary range for this position.

Health coverage
In addition to a great benefits package, we are happy to talk flexible working.
We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events.
Nucleus Global is part of Inizio Medical.
Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services

We offer excellent opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world.
At Nucleus Global, we are committed to encouraging a culture of diversity, inclusion and belonging where everyone can bring each facet of themselves to work each day.

This listing is sourced directly from Nucleus's careers page and normalized into a canonical job model.