The Real Deal

The Real Deal

Subscription Product Manager

New York City

Sponsorship not specified$100k-$140kDetected 121 days ago
A/B TestingProduct ManagementAccount ManagementOutbound SalesCustomer SupportAccount RetentionLeadershipCommunicationCollaboration

About the role

  • The core mandate of this role is to grow subscribers, reduce churn, improve retention, increase conversion and grow subscription revenue through data-driven product improvements.
  • This includes optimizing paywall behavior, pricing structures, subscription flows, checkout experiences, renewal journeys and cancellation processes.
  • The Subscription Product Manager will analyze subscriber behavior, identify friction points across the subscription experience and use data and experimentation to inform product improvements.

Responsibilities

  • Develop hypotheses, run experiments and measure results to inform product decisions
  • Partner closely with Customer Service to translate recurring subscriber issues into product improvements
  • Implement product and experience improvements that reduce avoidable churn
  • Optimize paywall performance and subscription flows
  • Support corporate subscription workflows in partnership with Sales
  • Ensure subscription mechanics support overall revenue growth goals
  • Collaborate with the Head of Product and cross-functional stakeholders to help define and prioritize the roadmap for subscription improvements
  • Ensure subscription infrastructure supports a complex business model including individual and corporate subscriptions
  • Collaborate with Marketing to ensure alignment between product experience and acquisition campaigns

Requirements

  • 3 to 5 years of product management or growth experience
  • Experience analyzing subscriber behavior, conversion funnels and churn drivers
  • Experience running A/B tests and experimentation programs
  • Ability to translate complex data into clear insights and actionable product decisions
  • Direct experience managing subscription or recurring revenue products
  • Strong analytical skills and a data-driven approach to decision making
  • Strong communication skills and ability to collaborate across teams

Nice to have

  • Experience with Piano strongly preferred
  • Experience in digital media, publishing or B2B information services is a plus
  • Experience working with corporate or multi-seat subscription models is a strong plus

Compensation

  • $100k-$140k

Company info

  • The Real Deal is the largest real-estate news outlet in the US, reaching millions of professionals daily through our media channels.
  • We have received 60+ awards for editorial excellence over the past six years, including the General Excellence award from the Society of Business Writers and Editors.
  • Quantcast rates us among the 300-most visited sites in the US and the website with the wealthiest audience and one of the most educated.
  • As a publication, The Real Deal is to real estate what Variety is to entertainment or what Politico is to Beltway politics - a plugged-in news outlet that is read by the entire industry.
  • We are an equal opportunity employer and value diversity at our company.
  • We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • We partner with our employees to support diversity and inclusion in the workplace and through higher education programs supporting rising journalists.
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This listing is sourced directly from The Real Deal's careers page and normalized into a canonical job model.