US Foods

US Foods

Operations Coordinator

Tampa FL · Contract

Sponsorship not specified$20k-$33kDetected 22 days ago
ExcelHRISCustomer SupportLeadershipCommunicationProblem SolvingCritical ThinkingOrganizational SkillsMicrosoft Office

About the role

  • Respond to general inquiries and telephone calls.
  • Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests. - Verify information and data to ensure market compliance with regulations and procedures.

Responsibilities

  • Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues.
  • Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.).
  • Support efforts to improve metrics and actively track against them.
  • Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager's review.
  • Support in training and developing junior clerical teammates.
  • Communicate with internal and external customers to support staff and customer needs.
  • Escalate and support warehouse and transportation teams as they work through compliance issues.

Requirements

  • Minimum of three years of clerical experience required.
  • Knowledge/Skills/Abilities:

Nice to have

  • Preferred experience in a distribution business environment.
  • Knowledge of DOT Hours of Service Regulations.
  • Knowledge of our geographic delivery area.
  • Certifications/Training
  • Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.
  • Must be able to perform the following physical activities for described length of time:
  • The expected base rate for this role is between $19.94 - $33.23/hour.
  • This role will also receive overtime compensation.​

Skills

  • Excellent communication both verbally and in writing.
  • Excellent telephone and customer service ability.
  • Strong math, analytical, and organizational skills with high attention to detail.
  • Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
  • Problem solving and critical thinking abilities to solve problems of an intermediate scope.
  • High school diploma or GED/equivalent required.

Compensation

  • depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).
  • The expected base rate for this role is between $19.94 - $33.23/hour.
  • This role will also receive overtime compensation.​
  • depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds).

Benefits

  • https://www.usfoods.com/careers/benefits.html.

Company info

  • Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests.

Equal opportunity

  • EOE - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

This listing is sourced directly from US Foods's careers page and normalized into a canonical job model.