US Foods
Operations Coordinator
Tampa FL · Contract
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About the role
- Respond to general inquiries and telephone calls.
- Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests. - Verify information and data to ensure market compliance with regulations and procedures.
Responsibilities
- Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues.
- Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.).
- Support efforts to improve metrics and actively track against them.
- Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager's review.
- Support in training and developing junior clerical teammates.
- Communicate with internal and external customers to support staff and customer needs.
- Escalate and support warehouse and transportation teams as they work through compliance issues.
Requirements
- Minimum of three years of clerical experience required.
- Knowledge/Skills/Abilities:
Nice to have
- Preferred experience in a distribution business environment.
- Knowledge of DOT Hours of Service Regulations.
- Knowledge of our geographic delivery area.
- Certifications/Training
- Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.
- Must be able to perform the following physical activities for described length of time:
- The expected base rate for this role is between $19.94 - $33.23/hour.
- This role will also receive overtime compensation.
Skills
- Excellent communication both verbally and in writing.
- Excellent telephone and customer service ability.
- Strong math, analytical, and organizational skills with high attention to detail.
- Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
- Problem solving and critical thinking abilities to solve problems of an intermediate scope.
- High school diploma or GED/equivalent required.
Compensation
- depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).
- This role will also receive overtime compensation.
- depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds).
Benefits
- https://www.usfoods.com/careers/benefits.html.
Company info
- Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests.
Equal opportunity
- EOE - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
This listing is sourced directly from US Foods's careers page and normalized into a canonical job model.